Qlik’s QlikView is a market-leading data discovery platform so employees need to be both productive and protected.
Qlik’s 2,000-plus employees enjoy a flexible working environment, putting in their hours at one of its many offices, from home, or while they’re traveling on the road. Many employees work on at least two devices. A company supplied laptop serves as the primary system, and critical sales, software development, education, and training information can be stored locally. In the past, users had to rely on USB drives – and their own memories – to back up those files.
“If their hard drives failed and they had forgotten to do a backup, then they lost their most recent data,” says Corey Musselman, IT Manager, Americas at Qlik. “The approach was not adequate by any stretch.”
Even if backups were up-to-date, the IT team would have to build and send new hard drives to users if their existing drives failed. Often, those users would call the help desk upon receipt for assistance with restoring their data from the USB drive. With the number of employees and the amount of data they were creating both expanding rapidly, Musselman knew his team needed to find a more secure, more reliable, and simpler solution. “Users had their USB drives, but they were not sure what was on them,” says Musselman. “We needed a much easier process for them.”