Ebook
Modern Business Requires Modern ITSM—Ebook
Modern ITSM capabilities need to reflect the mantra of “better, faster, cheaper.”
This ebook highlights the seven key ITIL-aligned changes your IT organization can make to modernize your ITSM—by building a stronger bridge between service/support capabilities and business expectations.
Key ITSM changes to consider:
- Focus on value.
- Enable corporate digital transformation strategies.
- Provide the platform for back-office digital transformation.
Modern Business Requires Modern ITSM
To achieve modern ITSM that’s “better, faster, cheaper,” focus on creating value and minimizing lost employee productivity.