Research Report
The Total Business Impact of IT Performance
While aligning IT with the business makes perfect sense, 82% of organizations can’t calculate the financial impact of IT performance management. Learn how top performing organizations (TPOs) enjoy greater returns on common KPIs—including proactive detection of performance issues.
Key attributes of TPOs include:
- Multicloud observability capabilities.
- Automated discovery capabilities.
- Lifecycle approach for incident management.
- Ability to monitor user experience.
DEJ: Market Context
DEJ’s research shows that connecting technology value to business outcomes and "translating" the importance of effectively managing IT environments to the language of business is a key user requirement.