Vendor Selection Matrix™ Enterprise Service Management Solutions

Learn about ESM trends, top ESM vendors, and why the OpenText solution is ranked a market leader.

Micro Focus (now OpenText) has the broadest solution depth and breadth across all vendors in the market.

Customers from all verticals and geographic locations like SMAX [the OpenText solution], its breadth, and depth and the ability to consume functional modules on a common technical platform. The survey respondents [gave it] the highest score for both customer satisfaction and price versus value ratio.”