ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
모든 Micro Focus 학습이 한 곳에서 제공됩니다
성공에 필요한 역량을 쌓습니다
속도를 높이고 병목 현상을 제거하고 소프트웨어 딜리버리를 지속적으로 개선하십시오
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
비즈니스 변혁을 촉진하도록 핵심 비즈니스 시스템을 현대화합니다
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
운영, 애플리케이션, 정체성, 데이터 등 핵심 업무 항목에 보안을 제공합니다
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Access all products in CyberRes
믿을 수 있고 입증된 법률, 컴플라이언스 및 개인 정보 보호 솔루션
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
DevOps 속도로 IT 운영을 가속화합니다
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
Access all products in IT Operations Management
전략을 수립하고 하이브리드 IT를 변환합니다.
실시간 분석을 통해 빅 데이터에서 통찰력을 확보하여 비구조화 데이터를 검색합니다.
팀이 비즈니스 성과를 극대화하도록 지원합니다
Established in 2002 and headquartered in The Hague in the Netherlands, the International Criminal Court (ICC) has a judicial obligation to preserve the vast volumes of information it produces.
Governed by the Rome Statute, the ICC is responsible for trying persons accused of the gravest of crimes, including genocide, crimes against humanity, and war crimes. The first permanent, treaty-based, international criminal court, its 1,200 staff members—including those in fixed and temporary positions, and external counsels—are mainly located in The Hague. Temporary field officers operate in countries where the court holds its investigations.
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Like other courts, the ICC produces and consumes vast amounts of information. Cases could not be tried without witness statements, experts’ reports, maps, footage, photographs, and other evidence.
Outcomes—including indictments, motions, submissions, decisions, and judgments—must be recorded in judicial documents. These court records need to be stored securely, often for a long time. They also must be easily accessible to those who are authorized to use them.
Not only must the ICC manage official records, it also produces a significant volume of administrative documents each day. Letters, emails, faxes and other internal documents must all be stored efficiently.
The 10-strong records and information management team are responsible for helping the ICC to build capacity to manage information at an enterprise level. The team gathers and organizes information for presenting to the many people who need it as part of the judicial process.
“We harvest information from at least nine major systems including Microsoft SharePoint and file systems,” reveals Jones Lukose, Information Management Officer at the ICC. “There are various types of pdf files, Microsoft Office documents, draft judicial documents, images, and some documents in limited proprietary formats. There are between 50 and 100 different formats that we need to organize.”
The team aims to register all information it collects from the field and from the courtroom in a records system and have it accessible within 24 hours of filing it. This includes information in a variety of languages, and audio and video recordings of court proceedings.
The court must process and deliver information rapidly. Every investigation, courtroom trial, and aspect of case execution is governed by information. To minimize the duration of the high-profile cases it tries, the court must be able to process the huge amount of information it handles in a timely manner.
“Cases need to be brought to trial and processed as quickly as possible,” explains Lukose. “Activities such as disclosure of materials to parties, searching, analysis, and research all need to be carried out rapidly.”
Other judicial institutions, victims of crimes, educational institutions, journalists, and members of the public also expect access to the court’s information. “This is an area that requires a lot of management. It requires a lot of interparty communication,” says Lukose.
To help the court respond rapidly, the records and information team wanted to map out the diverse categories of information produced by the court. The maps would help the court standardize how it organizes information.
“We wanted to give these maps back to our business users to help them adopt a standardized approach to organizing and searching for information, to speed up their response to judicial requirements,” adds Lukose.
To build the maps, the team first needed to build a clear picture of all the materials produced by the court. But with only manual tools available, it took six months to build an accurate inventory. These manual processes were not only slow, they also consumed a lot of valuable manpower. “Six months was too long for us,” comments Lukose. “We thought there must be a better way.”
The ICC began looking for a tool to help it understand and categorize its information. A satisfied long-term Records Manager customer, the ICC was keen to learn about ControlPoint. “We have very close interactions with the Micro Focus technical teams,” notes Lukose.
“Through our meetings we learnt about Control Point and could see it would help us understand and control our information. Its tight integration with our Records Manager enterprise management system would be a tremendous advantage in helping us to do that.”
The ICC invited Micro Focus to demonstrate ControlPoint’s ability to automatically classify data. It was keen to see how the solution could identify and transfer the critical court records that needed to be stored safely in the court’s Records Manager system. At the same time, it wanted to see how ControlPoint could automatically dispose of the outdated and unnecessary legacy content that was consuming storage capacity.
A team of Micro Focus technical specialists worked closely with the ICC’s information managers, internal records management team, and IT specialists to implement a pilot project around ControlPoint. “Micro Focus set up an office in our building and we went through each step of the way together,” explains Lukose. “There was very good synergy between the teams.”
The project analyzed around 500 gigabytes of information stored on the ICC file system, migrating sensitive court records to Records Manager, and tagging or disposing of administrative documents according to predefined policies.
The first task focused on identifying and archiving the sensitive court records that were hidden away in its file system. To ensure the security, retention, and accessibility of these documents, they need to be stored in Records Manager rather than left unmanaged on the file system. These documents not only take up space but could trigger a security issue if the court is unaware of their presence.
ControlPoint automatically moved these critical files, along with relevant metadata, into Records Manager. Additionally, any court records found on the file system that were duplicated in Records Manager were placed in quarantine according to policy. ControlPoint also identified operational documents that needed to be managed or disposed of.
“ControlPoint helped us to gain visibility into the nature of the records we have,” comments Lukose.
Using a combination of ControlPoint and Content Manager, the ICC can respond to requests for information in near real-time. This is because ControlPoint provides ICC with the clear understanding and insight it needs to efficiently and effectively organize and control its information.
This is helping the court provide a timely response to judicial requirements, minimizing the duration of the high-profile cases it tries.
The Micro Focus solution is also helping the ICC halt the proliferation of sensitive information across its network.
ControlPoint improves security by identifying sensitive information, which the organization can then move to Content Manager. As Lukose explains: “We are a security-sensitive institution and we were surprised at how many sensitive records ControlPoint found across the file system. They are supposed to be kept in Content Manager.”
By integrating ControlPoint and Content Manager with Microsoft SharePoint, the ICC can share material while maintaining tight control over security. The ICC writes code to expose relevant content to SharePoint, which makes it available for download by the public via a website, or to ICC employees via an intranet.
“ControlPoint helps us to retain some order in the enterprise, while at the same time still relying on the collaborative power of tools such as SharePoint,” Lukose says.
Securing the information throughout the process is made easier due to IDOL, Micro Focus’ enterprise search platform. IDOL allows information indexes to be shared securely between ControlPoint and Content Manager.
By migrating files from the file system to Records Manager and disposing of duplicate files, the solution is also helping the ICC reduce the amount of storage it requires.
This has ensured that fewer than 10 percent of documents are redundant, reducing storage capacity requirements. “Thanks to ControlPoint we can now clean up the file system,” adds Lukose.
The Micro Focus solution will also help the ICC optimize users’ storage processes. Lukose wants to remove any residual paper processes and automate them to manage storage more efficiently. ControlPoint will help him to do this by first appraising the information ICC holds in its repositories.
As of September 2018, the ICC is upgrading to the latest version of Content Manager, which will allow the court to use mobile and web interfaces to reduce operating costs. Longer term, ControlPoint will play a key role as a preingest analysis tool in the ICC’sdigital archiving service.
“We are very happy with the results we have seen from ControlPoint. For us it’s simply a continuation of our experience of Micro Focus, which has been very good,” concludes Lukose.
We were surprised at how many sensitive records ControlPoint found across the file system.
ControlPoint helped us to gain visibility into the nature of the records we have. That helped us to speed up the proliferation of our macro retention policy.