SMAX is a comprehensive IT Service Management (ITSM) solution developed by OpenText. It is designed to automate and streamline various IT service management processes, with a strong emphasis on incident management. SMAX is a cloud-native solution it operates efficiently in a cloud environment and provides a scalable, flexible platform for managing IT services.
SMAX, a comprehensive cloud-native IT Service Management (ITSM) solution by OpenText, is now integrated as part of the ArcSight SOAR 3.12 release to enhance incident management capabilities.
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