This course covers how to install, upgrade, and configure AppManager. It also covers how to use AppManager to manage the health of servers. In this course you learn how to gain greater control over the IT environment by using features such as automated deployment, event management, secure delegation, and service map views. In addition, you learn how to analyze and create reports of monitored servers. This course covers a wide range of topics to teach you basic tasks, such as how to manage servers and events, and advanced tasks, such as how to troubleshoot and maintain your AppManager installation.
Audience Summary:
System Administrators and IT Consultants
Course Outline:
SECTION 1 - Introducing AppManager
Objective 1: Identify and Discuss AppManager Features
Objective 2: Identify and Discuss Changes in AppManager 9.1
Objective 3: Identify and Discuss AppManager Architecture
Objective 4: Identify and Describe AppManager Core Components
Objective 5: Identify and Describe Managed Client Components
Objective 5: Identify and Describe the Data Flow
Objective 6: Identify and Describe Ports Used by AppManager
SECTION 2 - Installing AppManager
Objective 1: Identify How to Upgrade AppManager
Objective 2: Identify Recommended Installation Configurations
Objective 3: Identify Optional Installation Configurations
Objective 4: Describe How to Install Windows and UNIX Agents and Modules
LAB 1: Check Deployment Packages into the Web Depot
LAB 2: Deploy the Windows Agent and Modules
LAB 3: Install UNIX Manager and a UNIX Agent
LAB 4: Silently Install a Windows Agent
SECTION 3 - Managing Operations
Objective 1: Describe How to Organize Servers with the Control Center Console
LAB 1: Organizing Information with the Control Center Console
Objective 2: Describe How to Manage Servers with Jobs
LAB 2: Managing Servers
Objective 3: Describe How to Create a Service Map
LAB 3: Creating Service Maps
Objective 4: Describe How to Raise Events and Reduce Duplicate Events
LAB 4: Configuring Jobs to Raise Events
Objective 5: Describe How to Configure Jobs to Collect Data and View Collected Data
LAB 5: Creating Charts
Objective 6: Identify Common Knowledge Scripts
LAB 6: Working with Common Knowledge Scripts
Objective 7: Describe How to Add Actions to Jobs
LAB 7: Adding Actions to Jobs
SECTION 4 - Advanced Management
Objective 1: Identify Knowledge Scripts You Can Use to Monitor Managed Computers
LAB 1: Monitoring Response Time
Objective 2: Develop a Knowledge Script Strategy
Objective 3: Describe How to Use the SNMP Module to Monitor by Proxy
LAB 2: Using the SNMP Module
SECTION 5 - Access Management
Objective 1: Describe How to Save Credentials to Allow Knowledge Scripts to Perform Certain Functions on Agent Computers
Objective 2: Describe How to Limit Access to Features or Groups of Computers in Control Center
LAB 1: Securing Control Center
SECTION 6 - Working with AppManager Reporting
Objective 1: Know How to Install and Discover the Report Agent
Objective 2: Describe How to Run, View, and Customize AppManager Reports
Objective 3: Describe How to Develop a Report Strategy for AppManager Reports
LAB 1: Running AppManager Reports
SECTION 7 - Analysis Center Architecture
Objective 1: Describe Analysis Center Architecture
Objective 2: Describe Data Source Architecture
Objective 3: Describe Process Flows
Objective 4: Describe How to Install or Upgrade Analysis Center
SECTION 8 - Preparing for Analysis Center Reporting
Objective 1: Describe How to Add a Data Source
Objective 2: Describe How to Update Legend Rules
Objective 3: Describe How to Configure Reporting Center Security
LAB 1: Working with an AppManager Data Source
SECTION 9 - Working with Analysis Center Reports
Objective 1: Describe How to Configure and Run Analysis Center Reports
Objective 2: Describe How to Publish Analysis Center Reports
SECTION 10 - Understanding AppManager Reports in Analysis Center
Objective 1: Describe AppManager Templates
Objective 2: Describe How to Use Non-Derivation Templates
LAB 1: Configuring Analysis Center Reports
LAB 2: Deploying Analysis Center Reports
SECTION 11 - Analyzing Performance with Advanced Analytics
Objective 1: Discuss How Advanced Analytics Helps You Monitor Performance
Objective 2: Discuss the Differences Between NetIQ Advanced Analytics and AppManager Performance Profiler
Objective 3: Discuss How NetIQ Advanced Analytics Fits into the AppManager Installation
Objective 4: Identify Prerequisites and Discuss How to Install NetIQ Advanced Analytics
Objective 5: Discuss How to Configure NetIQ Advanced Analytics So You Can Begin Monitoring Performance
Objective 6: Discuss How to Install NetIQ Advanced Analytics to Keep Up With A Growing Enterprise
Objective 7: Identify Ways to Troubleshoot Your NetIQ Advanced Analytics Installation and Where to Go for More Information.
LAB 1: Monitoring Abnormal Performance with NetIQ Advanced Analytics
SECTION 12 - Troubleshooting and Maintaining AppManager
Objective 1: Identify AppManager Resources Available to You
Objective 2: Identify Troubleshooting Tools
Objective 3: Discuss How to Troubleshoot Control Center Issues
LAB 1: Troubleshooting the Control Center
Objective 4: Discuss How to Troubleshoot and Gather Data for Other AppManager Components
Objective 5: Describe Console, Repository, and Management Server Issues
LAB 2: Moving the Management Server
Pre-Requisites:
It is recommended (although not required) that attendees are familiar with
SQL Server
Windows Operating Systems
Please upgrade to one of the following broswers: Internet Explorer 11 (or greater) or the latest version of Chrome or Firefox
