SMAX220WBT – SMAX 2021.x Digital Learning for Configuration and Asset Manager with Specialist Exam

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Intermediate Digital Learning

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This course covers how a configuration and asset manager will use the Service Management Automation X (SMAX) agent interface to obtain and maintain current information about business services and devices which are used in tracking defects, change requests,

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Service Management Automation (SMAX)

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Description

SMAX is a suite designed to simplify the way businesses manage their IT services and assets. It uses the Information Technology Infrastructure Library (ITIL)-compliant IT processes with embedded machine learning and contextual analytics.

This course is developed using the Micro Focus Adoption Readiness Tool (ART). ART content provides easy access to self-paced learning content enabling users to not only dive into an online course but also to gain direct access to individual components to quickly master specific tasks.

This course consists of the following modules:

Module 1: Individual Assets in the SACM Model Hierarchy
Module 2: Organizing and Managing Available Devices
Module 3: Managing Service Vendor Relationships and Contracts
Module 4: Publishing Reports
Module 5: Native SACM
Module 6: SMAX SACM Specialist Exam

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SMAX220WBT-EX -2021

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Service Management Automation (SMAX)

2021.11 · 2021.05 · 2021.02

Course outline

COURSE TYPE

Web-Based Training/Digital Learning

AUDIENCE

Configuration and Asset Managers

DURATION

Approximately 8 Hours

Languages

English

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release-rel-2023-9-2-5752 | Wed Sep 20 00:21:33 PDT 2023