Content Pack requires Version 12.x of the Operations Agent to function as it uses the "Event From Perl" mechanism. It has been tested on Windows 2008 R2 and Windows 2012 R2 systems.
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Version has only been tested on HPOA 12.04 and OMi 10.62.
After importing the content pack you will find two new Policy Templates under "Event"-> "Event From Perl". One script is for monitoring All Automatic Services Only and the other monitors all Services for any Hung (Start Pending/Stop Pending) Conditions. There is a Microsoft OneNote file in the package which contains some basic information about this package and its instrumentation. The Global Exclusion text file comes pre-populated with some Service Type 10 (on-demand) and other services which remain off even though they are Automatic. You can either add to this Global Exclusion list and push to enterprise as instrumentation or simply add to the Local Exclusion List for one-offs on each individual system. Policy will generate a Close Event which you can setup as a Close Key to have original event closed when service is returned to normal operation.
It should be a small task to create a complimentary tool from console that would extrapolate the Service Name and save it to Local Exclusion based on Change Request or SME request to ignore a 'noisy' service. This is more process-based than technical.
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