It does not matter what Operations Manager version you're running, we will migrate and upgrade your system to the latest Operations Bridge Manager.

Features and Benefits

  • Proven upgrade methodology
  • Fast Return on Investment
  • Retain current configuration and customization
  • Minimal downtime
  • Quality Documentation
  • Certified professionals
  • One-stop shop (sales, consulting, training, support, and development)

Standard Deliverable

  • Review current environment to document configuration and customization
  • Export management templates
  • Export and backup custom integration and scripts
  • Perform custom upgrade activities at our site to the target Operations Bridge version. This includes template conversion.
  • Install new Operations Bridge version (Containerized or Traditional) in customer’s DEV environment
  • Export Operations Bridge configuration from our site and import to customer’s DEV environment
  • Configure authentication and email notification
  • Update OM agent and deploy management policies to managed Test systems
  • Perform acceptance testing
  • Tune configuration and prepare for Production roll out
  • Set up the new Production environment.
  • Release to Production
  • Provide implementation report
  • Provide post implementation support (on an as-needed basis)

Optional Deliverable

  • Install and configure OS and service packs
  • Provide end-user’s training
  • Provide administrator’s training
  • Provide management policy development service
  • Integrate with Incident Management process
  • Integrate with Problem Management process
  • Integrate with Configuration Management process
  • Integrate with Network Node Manager and Application Performance Manager
  • Integrate with Universal CMDB
  • Integrate with other third party tools

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Operations Bridge Update / Upgrade for Canada available on ITOM Market Place 1.0
137.1 KB
Jul 19, 2020
More info Less info
Product compatibility
Version 10.0 · 10.20 · 10.10 · 10.11 · 10.60 · 10.12 · 10.61 · 10.62 · 10.63 · 10.70
Version 9.20
Version 2018.05 · 2018.11
Version 2019.02 · 2019.05 · 2019.08 · 2019.11
Version 2020.05 · 2020.10
Version 2021.05 · 2021.11
Version 2022.05 · 2022.11
Version 2023.05
Version 9.0
Version 1.0
Release notes
  • Upgrade to Operations Bridge Manager 2020.05
  • Traditional or Container-based deployment

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release-rel-2024-onetrust-for-Marketplace-6014 | Wed Feb 28 09:09:26 PST 2024