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FREQUENTLY ASKED QUESTIONS

How is Micro Focus File Reporter licensed?

Micro Focus File Reporter is priced according to licensed users. A licensed user is anyone that has access rights to storage that is being reported on by Micro Focus File Reporter.

Micro Focus File Reporter requires a production license file or evaluation license file that you can obtain at www.filereportersupport.com. The Micro Focus File Reporter directory type license you select is based on the directory service you use to authenticate to your network. Although Micro Focus File Reporter can concurrently report on storage devices residing in both NetIQ eDirectory™ and Microsoft Active Directory networks, you only authenticate to one directory service or “identity system.”

Does Micro Focus File Reporter integrate with Micro Focus Storage Manager?

Yes. If you have Micro Focus Storage Manager 3.1 or above, Micro Focus File Reporter can report on the target paths that make up a Micro Focus Storage Manager policy.

How does Micro Focus File Reporter report on the files stored on network attached storage devices?

Micro Focus File Reporter can report on the contents of network attached storage (NAS) devices in Active Directory networks. Because NAS devices are appliances—and thus are incapable of hosting a Micro Focus File Reporter Agent—Micro Focus File Reporter uses an NFR Agent running on another server to collect scan information from the NAS device. In this type of scenario, the NFR Agent is serving as a proxy agent.

Is there a Micro Focus File Reporter Agent for NetWare?

No. But Micro Focus File Reporter can report on the contents of NetWare® servers through a Linux or Windows NFR Agent serving as a proxy agent.

Why does Micro Focus File Reporter require a Windows server host for the File Reporter Engine?

With Micro Focus File Reporter, users can generate aggregate reporting across both Micro Focus (formerly Novell) and Microsoft network infrastructures from a single installation and a single console. Having the File Reporter Engine on Windows was the only way to have the Microsoft interfaces necessary to accomplish this vital goal.

Additionally, Micro Focus File Reporter includes a consumable reporting subsystem that is available only on Windows. By using this subsystem, we were able to deliver this product to market in a much shorter amount of time. The consumable reporting subsystem also allows us to have a product that is highly extensible and well-tested immediately. As this subsystem is enhanced, Micro Focus File Reporter customers will reap the benefits.

Our organization has deployed an MS SQL database. Can we use this instead of PostgreSQL for Micro Focus File Reporter?

Yes. You can choose to utilize either a PostgreSQL database or a Microsoft SQL Server.

We have the need for very specific reports that are not presently offered as one of Micro Focus File Reporter's built-in report options. Is there a way to get the information we need through Micro Focus File Reporter?

Certainly. That's why we introduced the ability to generate Custom Query reports that let you query the database using specific SQL commands. Each SQL command in the query filters the report content so that you pinpoint and include the exact information you need.

Additionally, the Report Designer lets you present the Custom Query report exactly how you want it to appear.