System Requirements

Micro Focus Storage Manager runs on either eDirectory or Active Directory. The following requirements are broken down by each directory service.

NetIQ eDirectory

Following are minimum requirements for each component in Micro Focus Storage Manager 5.0 NetIQ eDirectory deployments.

Engine1

  • Open Enterprise Server 11 SP2

Event Monitor

  • Open Enterprise Server 11 SP2

Agent1

  • Open Enterprise Server 11 SP2

Administrative Workstation

  • Windows 7

Open Enterprise Server Managed Storage Support—Source and Target

Full Support

  • Open Enterprise Server 11 SP2
  • Open Enterprise Server 20151

Limited Support

  • NetWare 6.5 SP82
  • Open Enterprise Server 2 SP2
  • Open Enterprise Server 11 SP1

1Micro Focus Storage Manager does not presently support large volume and disk quota sizes on Open Enterprise Server 2015.

2Data from NetWare 6.5 Support Pack 2 or later could have file and folder names with UTF-8 characters that earlier versions of NetWare don’t support. If this is a possibility, do not use these platforms as target or vault paths. Micro Focus recommends you use the latest support pack available for your particular platform on all production servers.

Active Directory

Following are minimum requirements for each component in Micro Focus Storage Manager 5.1.0 for Active Directory deployments:

Engine

  • Microsoft Windows Server 2008 R2

Event Monitor

  • Microsoft Windows Server 2008 R2

Agent

  • Microsoft Windows Server 2008 R23

Administrative Workstation

  • Windows 7

Cross-Empire Data Migration with NetIQ eDirectory as the Source Server5

Full Support

  • Open Enterprise Server 11 SP1
  • Open Enterprise Server 20156

Limited Support

  • NetWare 6.5 SP8
  • Open Enterprise Server 2 SP2

Windows Native Managed Storage Support—Source and Target

Full Support

  • Windows Server 2008 R2

Limited Support

  • Windows Server 2003

Network Attached Storage Devices4

  • Dell Compellent
  • EMC Celerra
  • NetApp
  • Isilon OneFS
  • Hitachi

3Hotfix Requirements: In cases where managed storage may include profile paths or redirected folders, such as My Documents folders that you have redirected to home folders, you must apply the Windows Server hotfix referenced in Microsoft Knowledgebase article 973278 to engine and agent servers in the data-copy process.

Hotfix Knowledgebase URL: http://support.microsoft.com/kb/973278

This hotfix only applies to the following platforms where the Engine or an Agent is installed:

  • Windows Server 2008
  • Windows Server 2008 Support Pack 1
  • Windows Server 2008 Support Pack 2

This patch does not apply to either Windows Server 2003 Support Pack 2 or Windows Server 2008 R2.

In cases where you do not apply the hotfix to the affected systems, symptoms may include stuck copy-data-pending events with the message "Current Error - 32: The requested operation is not supported" in the event properties as well as the error message "0x00000032 (ERROR_NOT_SUPPORTED)," which appears in the log file of the engine or agent that attempted processing the data copy.

4Feature support is based on inherent features of the platform. For example, disk quota management is not supported.

5If you cannot upgrade to a fully-supported or limited-supported version, Cross-Empire Data Migration might not be able to function.

6Micro Focus Storage Manager does not presently support large volume and disk quota sizes on Open Enterprise Server 2015.

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