System Requirements

Minimum Requirements
  • 4GB Available RAM (100 concurrent technicians)
  • Sun 64-bit JDK 1.7 and 1.8
  • 40GB Hard Disk (per year, 1-5k requests per month)
Windows Servers
  • Microsoft Windows Server 2012 64-bit (Enterprise and Standard editions)
  • Microsoft Windows Server 2008 SP1/SP2 64-bit (Enterprise and Standard editions)
  • Microsoft Windows Server 2008 R2/R2 SP1 64-bit (Enterprise and Standard editions)
Linux Servers
  • Red Hat Enterprise Linux 6.0/6.1/6.2/6.5 64-bit
  • SUSE Linux Enterprise Server 11 (SLES 11) SP1/SP2/SP3 (64-bit)
  • SUSE Linux Enterprise Server 12 (SLES 12) (64-bit)
Virtualization (64bit only)
  • VMware ESX/ESXi Server 4.1 and above
Databases
  • Microsoft SQL Server 2008 SP3, 2008 R2 SP1 and 2014
  • MySQL v5.0 to v5.7
  • Oracle 12c R1/R2
  • PostgreSQL v8.3 to v9.7
Browsers
  • Internet Explorer
  • Safari
  • Firefox
  • Chrome
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