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Pricing

Deployment flexibility reduces TCO

We’ve designed pricing and packaging to meet our customers’ needs. Service Support Manager is available for deployment on premises, via the cloud, or through a hybrid model that is tailored to leverage your existing ITSM investments. Unlike other ITSM solutions, the rich capabilities delivered through Service Support Manager are exactly the same in any deployment model: on premises, on demand (SaaS), or as a hybrid of the two. All the available deployment models offer simple, low pricing and rapid time to value.

Service Support Manager on Demand (SaaS)

With Service Support Manager on Demand, you gain full functionality and adaptability, a service-level agreement, and simple pricing that starts at $89 per user per month.

Deployment on premises

With Service Support Manager installed on premises, you gain simple seat pricing and maximum control over your implementation without sacrificing rapid time-to-value.

Hybrid deployment

For companies that want to leverage their existing ITSM investments in conjunction with Service Support Manager, this approach works well. Use Service Support Manager in the cloud and connect with your solutions on premises—you gain the benefits of a SaaS implementation while leveraging your existing assets.

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The Partner Locator will allow you to locate a qualified partner within your area to assist with you with your business needs. Whether you seek solution design and implementation services, certified software or hardware applications, or training on a new technology, we're here to help.

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