Shorten backup windows to improve system performance, with a more systematic approach to backup and data retention of a highly virtualized environment.
With over £12 billion total revenues processed through the platforms each year, representing over 75 percent of holiday bookings in Europe, a robust infrastructure is a must for ATCORE. Two UK-based data centers offer hosted and managed services, ensuring business-critical applications are available 24/7.
Customer data protection and business continuity are vital, but when Gary Pyett, Systems Consultant for ATCORE, first arrived, these areas needed some attention, as he explains: “We used Micro Focus Data Protector, but had not put any real investment or focus behind our backup and data retention strategies. We were several versions behind on Data Protector, and our environment was mainly physical within the two data centers. All backup traffic was transmitted over Ethernet and then written to MSL tape libraries over a FC SAN. As our data grew, so did our backup issues, until there were not enough hours in the day to perform backups, let alone secure maintenance windows. Individual backups took in excess of 24 hours, and customers complained of poor response times on their systems.”
Customer data separation is key and this meant all backup traffic traveled through firewall interfaces which are restricted on throughput. In a diverse environment where customers can run any OS flavor, and operate in a physical or virtual environment, ATCORE needed a flexible backup solution.