Testing began in the development phase. The project required the integration of Micro Focus COBOL with Oracle CRM. Over the course of five weeks, 90 scripts were developed for automated testing of the CRM system. A further 30 scripts were built for the automation of the system’s processes and activities. Scripts were built with .NET to address the complex scenarios, using Silk TestPartner™. All scripts are mapped and configured to run automatically in Silk Central™.
The large manual effort required prior to the automation was a drain on the team. Now, the scripts for ABRIL’s CRM system can be left running overnight, and results can be checked in the morning.
As scripts do not need to be delivered at the same time, automated test cases can be delivered gradually, reducing execution time and providing coverage benefits. With an automated testing process throughout the Software Development Lifecycle, ABRIL expects to reduce test cycle execution time by 80% while doubling test coverage.
ABRIL’s testing process is now much more efficient and agile, enabling greater test coverage and reduced time-to-market with an expected 20% reduction in operating costs. The number of technical software issues will fall, an expected 30% reduction in the cost of calls – representing a great ROI for ABRIL.
Roberto Soares de Moura concludes: “Borland’s (now part of Micro Focus) Silk products enable us to provide reliable software thanks to the high speed at which tests can be created through automation, enabling a wider coverage of tests. We have fewer issues regarding deployed applications. Operation-related issues can be avoided by the customer, bringing more productivity to our sales channels – Internet – ecommerce, call center, and CRM.”
As the next step, ABRIL wants to implement a Requirements Management solution and is looking at Caliber™ for this.