ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Создавайте и модернизируйте бизнес-приложения с использованием современных технологий
The leading solution for COBOL application modernization
Модернизируйте мэйнфрейм-приложения IBM, процессы доставки, средства доступа и инфраструктуру.
Модернизация доступа приложений к хосту: проще, удобнее в интеграции и управлении, безопаснее
Достижение взаимодействия систем на уровне предприятия
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Безопасная разработка, тестирование параметров безопасности, непрерывный мониторинг и защита информации
Augment human intelligence
Шифрование, токенизация данных и управление ключами безопасности для деидентификации и сохранения конфиденциальности данных
Интегрированный подход к управлению идентификацией и доступом
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Определяет ранее известные и новые угрозы с помощью корреляции, приема данных и аналитики
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Удобный пользовательский интерфейс и высокая эффективность работы службы поддержки основаны на технологии машинного самообучения
Первое контейнеризированное автономное решение для контроля работы гибридных ИТ
Автоматизация и управление для традиционных, виртуальных и программно-определяемых сетей
Обнаружение элементов конфигурации и управление ими в гибридных ИТ-средах.
Упрощение автоматизации и контроля процессов
Комплексная автоматизация ИТ-процессов
Manage IT & software assets for better compliance
Автоматизация подготовки, внесения исправлений и соответствия требованиям для всего ЦОД
Создавайте и масштабируйте безопасные автоматизированные бизнес-процессы на предприятии.
Получите всю информацию из массива больших данных за счет аналитики в режиме реального времени и поиска по неупорядоченным данным.
Здесь собраны все учебные ресурсы Micro Focus
Совершенствуйте навыки, которые помогут вам достичь успеха
Повышайте скорость работы, устраняйте препятствия и непрерывно совершенствуйте процесс доставки программного обеспечения
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Модернизируйте основные бизнес-системы, чтобы преобразовать свое предприятие.
Создавайте и модернизируйте бизнес-приложения с использованием современных технологий
The leading solution for COBOL application modernization
Модернизируйте мэйнфрейм-приложения IBM, процессы доставки, средства доступа и инфраструктуру.
Модернизация доступа приложений к хосту: проще, удобнее в интеграции и управлении, безопаснее
Достижение взаимодействия систем на уровне предприятия
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
Безопасность во всех направлениях деятельности: операциях, приложениях, идентификации и обработке данных
Безопасная разработка, тестирование параметров безопасности, непрерывный мониторинг и защита информации
Augment human intelligence
Шифрование, токенизация данных и управление ключами безопасности для деидентификации и сохранения конфиденциальности данных
Интегрированный подход к управлению идентификацией и доступом
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Определяет ранее известные и новые угрозы с помощью корреляции, приема данных и аналитики
Access all products in CyberRes
Надежные технологии обеспечения правовой защиты, соответствия нормам и соблюдения конфиденциальности
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Ускорьте свои ИТ-операции до скорости DevOps
Удобный пользовательский интерфейс и высокая эффективность работы службы поддержки основаны на технологии машинного самообучения
Первое контейнеризированное автономное решение для контроля работы гибридных ИТ
Автоматизация и управление для традиционных, виртуальных и программно-определяемых сетей
Обнаружение элементов конфигурации и управление ими в гибридных ИТ-средах.
Упрощение автоматизации и контроля процессов
Комплексная автоматизация ИТ-процессов
Manage IT & software assets for better compliance
Автоматизация подготовки, внесения исправлений и соответствия требованиям для всего ЦОД
Создавайте и масштабируйте безопасные автоматизированные бизнес-процессы на предприятии.
Access all products in IT Operations Management
Оформите собственную стратегию и преобразуйте свои гибридные ИТ-системы
Получите всю информацию из массива больших данных за счет аналитики в режиме реального времени и поиска по неупорядоченным данным.
Воспользуйтесь нашими образовательными услугами в сфере программного обеспечения, чтобы улучшить эффективность работы
Experience maximum value from your investment in your Micro Focus software with 24x7 access to our experts.
In our always-on economy, businesses run 24 hours a day. Long gone are the days when staff arrived at 8am and departed at 5pm. Your customers are online day and night. This is why your IT staff needs fast 24-hour access to our Micro Focus experts who can diagnose and resolve issues as well as give advice on Micro Focus product features. Micro Focus Business Support, which is purchased with your product license, gives your business access to our global support organization to meet the demands of today’s economy.
Software Updates: Get the latest updates, new features, and available solutions.
Problem Resolution: Receive assistance from technical support engineers via CHAT, email or telephone.
Proactive Communication: Receive notifications about new software versions and patches.
Defined Response Time Objectives: Know when to expect an initial response to an incident.
Self-Help Support: Take advantage of our online, around the clock, self-help resources; such as our knowledge base, documentation, installation guides, and much more.
Micro Focus Community and Forums: Join the conversation with experts and colleagues to get advice, discuss issues and find solutions.
For many years, our support experts and wealth of resources have helped thousands of customers to optimize their IT environments and respond effectively to business demands. By providing you with fast 24-hour access to our experts who can diagnose and resolve your issues, we have the knowledge to increase uptime, reduce total cost of ownership, and drive efficient business outcomes. We have been doing this for many years, and we have proven our worth to thousands of clients across the world.
View the Business Support Agreement for details about your Support.
Flexible Credits provide you with a flexible way to obtain short term reactive and proactive services such as supportability reviews, on-site days, scheduled standby, critical incident assistance, Consulting, Education, and much more. Flexible Credits can be purchased at the time of your support renewal or anytime throughout the life of your support contract. Redeem them for services of your choice within 12 months of purchase.
Introducing Flexible Credits Video
Flexible Credits Guide
Flexible Credits Terms
To augment Business Support, our Premium Support portfolio offers direct access to named, industry-leading specialists. Whether you want to speak to the same expert each time you call, need a technical advisor, need an advocate, or need someone to review your software support strategy, our Premium Support portfolio have a suitable offering for you. Learn more:
Data security is critical in today’s IT environment. Government customers and some private sector customers have a requirement to limit access to data to people who reside in-country. Talk to your Micro Focus representative to learn more about what Micro Focus has available to meet this requirement.
The support you receive under Business Support evolves as your product ages. Check the status of your product version, and learn more about the Product Support Lifecycle.
Running older products? Extended Support Plus may be available for an additional fee.
Learn how to access and use our technical support by reviewing policies and procedures in the Customer Support Handbook.
Micro Focus Consulting and our trusted partners include astute business strategists and technical experts with broad industry and functional experience. We can help you increase business-critical capabilities, achieve tangible results, create a competitive advantage and realize a return on your investment within realistic time frames. Learn more about how we can help increase your return on IT investment.
Our training is convenient, affordable, and available in multiple delivery methods. Effective training can provide quick ROI as your IT team becomes proficient with products you already have, as well as products you plan to purchase–allowing you to get the most out of your IT investment. Learn more about the variety of training options available to meet any budget or learning style.
