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Contact Support

Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.

Request Assistance

If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.

Support will be able to assist you most effectively if you provide the following information:

  • The product name and version number
  • A detailed description of the problem or request, including:
    • Steps required to duplicate the problem
    • Any pertinent error messages
    • Troubleshooting steps you have tried

Support Contact by Region

  • Americas

    USA +1-801-861-2800 Toll Free 1-800-509-1800

    Argentina +54 115 985 0245

    Brazil +55-11-4858-2889

    Canada +1-438-238-0200 Toll Free 1-800-509-1800

    Columbia +57-1-508-4800

    Costa Rica +506-4-002-3600

    Mexico +52-33-4160-0770

  • Asia Pacific

    Australia +61-2-6145-2500 Toll Free 1-800-444-050

    China +86-218-038-3111 +86-105-606-1020

    Japan Toll Free 0120-749-090

    Hong Kong + 852-3018-3700

    India + 91-80-4568-0300

    Indonesia + 62-277-893904

    Malaysia + 60-3-9212-5670

    New Zealand + 64-9-801-2292

    Philippines + 63-28-271-1964

    Singapore +65-3163-9090

    South Korea + 82-26-410-8133

    Taiwan + 886-2-5592-4933

  • Europe, Middle East and Africa

    Austria +43-1-395-0688

    Belgium +32-2-808-6500

    Czech Republic + 420-22-888-5500

    Denmark +45-3-515-0500

    Finland + 358-8-4154-1615

    France +33-1-5570-9499

    Germany +49-211-563-2600

    Ireland + 353-1-525-5255

    Israel + 972-3-372-6499

    Italy +39-02-3663-4999

    Luxembourg +352-2786-3330

    Netherlands +31-10-286-4500

    Norway + 47-2-396-3070

    Poland + 48-22-292-2558 (Novell products only)

    Portugal +351-30-880-1366

    Russian Federation +7-499-403-4889

    South Africa + 27-11-322-8399

    Spain +34-91-215-2300

    Sweden + 46-8-4468-3900

    Switzerland +41-58-444-1010

    United Kingdom +44-1635-565-784 Toll Free 0800-783-5674

release-rel-2024-3-1-9400 | Thu Mar 14 23:51:15 PDT 2024
9400
release/rel-2024-3-1-9400
Thu Mar 14 23:51:15 PDT 2024
AWS