Please use the information below for support requests or visit the SupportLine website

To report an incident under normal circumstances, we recommend that you use our website. However, if your Micro Focus SupportLine contract provides for 24/7 service and you require urgent technical support outside your local Micro Focus SupportLine office hours, dial your normal SupportLine toll-free number and your call will be redirected to an open support center.

SupportLine Hours (Monday–Friday)


9 am to 5:00 pm AET


9 am to 5:30 pm CET


9 am to 6:00 pm CET

North America

8:30 am EST to 5:30 pm PST

United Kingdom

9 am to 5:30 pm GMT

Contact SupportLine

UK Freephone:


US Freephone: