GroupWise 2014 R2 Administration


3 days


GroupWise 2014 R2 Administration is designed to help GroupWise administrators become familiar with and proficient in most aspects of GroupWise that are necessary to manage a GroupWise system such as installation, system management, user management and expanding the system and system upgrades.

Upon completion of the course, the student should be able to set up a basic GroupWise system that includes users and other resources, install and configure the GroupWise client on Windows, add associated GroupWise products to the system like the Calendar Server, the Internet Agent, and WebAccess.

Delivery Method

Virtual Classroom
Self-Study Kit

Key Objectives

Upon completion of the course, the student will know how to do the following:

  1. Install GroupWise and create a new GroupWise system
  2. Manage Install Console security
  3. Add users to the system
  4. Setup distributed administration
  5. Navigate the GroupWise file system structure
  6. Install and navigate the GroupWise client
  7. Configure and manage directory associations
  8. Perform administrative tasks and maintenance
  9. Install and configure the GroupWise Internet agent
  10. Install, configure and use the GroupWise Calendar Server
  11. Expand a GroupWise system
  12. Install and use WebAccess
  13. Install and configure the Calendar Publishing Host
  14. Install and configure GroupWise Monitor
  15. Upgrade from GroupWise 2012 to GroupWise 2014
  16. Implement GroupWise Mobility Service

Audience Summary

The audience for the GroupWise 2014 Administration course includes new GroupWise system administrators, training partners, technical-support staff, and network integrators.

Course Outline

  1. Install and Create a GroupWise System
    • Install the GroupWise 2014 Admin Service On Linux and Windows
    • Configure the Install Console To Use Token, Password, or Disabled Access
    • Create a New GroupWise 2014 System
    • Create GroupWise Users
    • View the GroupWise System
    • Add GroupWise Administrators
    • Review Important GroupWise Database Files
  2. Install and Explore the GroupWise 2014 Client
    • Install the GroupWise 2014 Client
    • Configure the GroupWise Client
    • Configure System-Wide Client Options
    • Turn On Caching Mode
    • Create Proxy Rights to Other Users
    • Create Message Databases
    • Review Message Databases
  3. Configure Directory Associations
    • Configure Directory Synchronization - eDirectory and Active Directory
    • Create a New Directory
    • Associate Users
    • Import Users
    • Synchronize the Directory
    • Configure Multi-Directory Synchronization
    • Install the iManager Management Plug-in
    • Install the Windows MMC Plug-in
  4. Perform GroupWise Administration Tasks
    • Evaluate Performance Using Agent Log Files
    • Turn on HTTP Console Access and Configure Verbose Logging
    • View Agent Activity In a Linux Terminal Window
    • View Agent Activity in a Web Browser
    • Create GroupWise Objects
    • Expire a GroupWise Account
    • Enable Junk Mail Handling
  5. Configure Maintenance
    • Use the Mailbox/Library Maintenance Tool
    • Maintain User Mailboxes With Standalone GWcheck
    • Set Up Scheduled Maintenance Events
    • Backup and Restore GroupWise Databases
    • Configure a Restore Area
  6. Install and Configure the GroupWise Internet Agent
    • Install and Configure GWIA
    • View Internet Addressing and Test SMTP
    • Configure POP3 and IMAP4 Including Access Control
    • Use a POP3 Mail Client
  7. Install, Configure, and Test the GroupWise Calendar Server
    • Install, Configure, and Test the GroupWise Calendar Server
    • Connect to the GroupWise Calendar Server
    • Use the Mac IMAP Mail Client
  8. Expand a GroupWise System
    • Create and Test a New Post Office
    • Create a Secondary Domain and Its Post Office
    • Enable Message Logging
  9. Install GroupWise 2014 WebAccess
    • Install GroupWise 2014 WebAccess on Linux and Windows
    • Test WebAccess
    • Access the WebAccess Admin Console
  10. Install and Configure the Calendar Publishing Host
    • Install, Configure, and Test the Calendar Publishing Host
    • Enable Calendar Publishing
    • Configure a POA for Calendar Publishing
    • Test the Calendar Publishing Host
    • Enable the Calendar Publishing Admin Console
  11. Install and Configure GroupWise Monitor
    • Install the GroupWise Monitor Agent and Application On Linux and Windows
    • Run GroupWise Monitor
    • Use GroupWise Monitor in an Expanded Environment
    • Create GroupWise Monitor Groups
    • Use GroupWise Monitor to Filter Agents
    • Verify Links
    • Configure Performance Testing
    • GroupWise Monitor Reports
  12. Upgrade To GroupWise 2014
    • Upgrade To GroupWise 2014 On Linux and Windows
    • Upgrade the 2012 GroupWise Client To GroupWise 2014 Using AutoUpdate
  13. Implement GroupWise Mobility Service
    • Verify That the SOAP Protocol for the SLCPO Post Office is Enabled
    • Create a GroupWise Trusted Application for the GroupWise Mobility Engine
    • Install GroupWise Mobility Service
    • Review the Connectors
    • Review the Connector Configurations
    • Add GroupWise Users to GMS
    • View the Connector Log Files
    • View User Settings
    • Manage Connectors as a User
    • Synchronize a Device - iOS
    • Synchronize a Device - Android
    • Use the Outlook Client
    • Review Connector Activity


Students taking the course should be familiar with the basics of the Linux and Windows operating systems, their file structure, and how to navigate their interfaces. Some networking skills are also useful. Being conversant in basic email terminology is also helpful.


$1,400 / €1,400