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GroupWise 2014 R2 Administration


3 days


GroupWise 2014 R2 Administration is designed to help GroupWise administrators become familiar with and proficient in most aspects of GroupWise that are necessary to manage a GroupWise system such as installation, system management, user management and expanding the system and system upgrades.

Upon completion of the course, the student should be able to set up a basic GroupWise system that includes users and other resources, install and configure the GroupWise client on Windows, add associated GroupWise products to the system like the Calendar Server, the Internet Agent, and WebAccess.

Key Objectives

Upon completion of the course, the student will know how to do the following:

Install GroupWise and create a new GroupWise system
Manage Install Console security
Add users to the system
Setup distributed administration
Navigate the GroupWise file system structure
Install and navigate the GroupWise client
Configure and manage directory associations
Perform administrative tasks and maintenance
Install and configure the GroupWise Internet agent
Install, configure and use the GroupWise Calendar Server
Expand a GroupWise system
Install and use WebAccess
Install and configure the Calendar Publishing Host
Install and configure GroupWise Monitor
Upgrade from GroupWise 2012 to GroupWise 2014
Implement GroupWise Mobility Service

Audience Summary

The audience for the GroupWise 2014 Administration course includes new GroupWise system administrators, training partners, technical-support staff, and network integrators.

Course Outline

Install and Create a GroupWise System

Install the GroupWise 2014 Admin Service On Linux and Windows
Configure the Install Console To Use Token, Password, or Disabled Access
Create a New GroupWise 2014 System
Create GroupWise Users
View the GroupWise System
Add GroupWise Administrators
Review Important GroupWise Database Files

Install and Explore the GroupWise 2014 Client

Install the GroupWise 2014 Client
Configure the GroupWise Client
Configure System-Wide Client Options
Turn On Caching Mode
Create Proxy Rights to Other Users
Create Message Databases
Review Message Databases

Configure Directory Associations

Configure Directory Synchronization - eDirectory and Active Directory
Create a New Directory
Associate Users
Import Users
Synchronize the Directory
Configure Multi-Directory Synchronization
Install the iManager Management Plug-in
Install the Windows MMC Plug-in

Perform GroupWise Administration Tasks

Evaluate Performance Using Agent Log Files
Turn on HTTP Console Access and Configure Verbose Logging
View Agent Activity In a Linux Terminal Window
View Agent Activity in a Web Browser
Create GroupWise Objects
Expire a GroupWise Account
Enable Junk Mail Handling

Configure Maintenance

Use the Mailbox/Library Maintenance Tool
Maintain User Mailboxes With Standalone GWcheck
Set Up Scheduled Maintenance Events
Backup and Restore GroupWise Databases
Configure a Restore Area

Install and Configure the GroupWise Internet Agent

Install and Configure GWIA
View Internet Addressing and Test SMTP
Configure POP3 and IMAP4 Including Access Control
Use a POP3 Mail Client

Install, Configure, and Test the GroupWise Calendar Server

Install, Configure, and Test the GroupWise Calendar Server
Connect to the GroupWise Calendar Server
Use the Mac IMAP Mail Client

Expand a GroupWise System

Create and Test a New Post Office
Create a Secondary Domain and Its Post Office
Enable Message Logging

Install GroupWise 2014 WebAccess

Install GroupWise 2014 WebAccess on Linux and Windows
Test WebAccess
Access the WebAccess Admin Console

Install and Configure the Calendar Publishing Host

Install, Configure, and Test the Calendar Publishing Host
Enable Calendar Publishing
Configure a POA for Calendar Publishing
Test the Calendar Publishing Host
Enable the Calendar Publishing Admin Console

Install and Configure GroupWise Monitor

Install the GroupWise Monitor Agent and Application On Linux and Windows
Run GroupWise Monitor
Use GroupWise Monitor in an Expanded Environment
Create GroupWise Monitor Groups
Use GroupWise Monitor to Filter Agents
Verify Links
Configure Performance Testing
GroupWise Monitor Reports

Upgrade To GroupWise 2014

Upgrade To GroupWise 2014 On Linux and Windows
Upgrade the 2012 GroupWise Client To GroupWise 2014 Using AutoUpdate

Implement GroupWise Mobility Service

Verify That the SOAP Protocol for the SLCPO Post Office is Enabled
Create a GroupWise Trusted Application for the GroupWise Mobility Engine
Install GroupWise Mobility Service
Review the Connectors
Review the Connector Configurations
Add GroupWise Users to GMS
View the Connector Log Files
View User Settings
Manage Connectors as a User
Synchronize a Device - iOS
Synchronize a Device - Android
Use the Outlook Client
Review Connector Activity


Students taking the course should be familiar with the basics of the Linux and Windows operating systems, their file structure, and how to navigate their interfaces. Some networking skills are also useful. Being conversant in basic email terminology is also helpful.


$1,400 / €1,400