RIA Vendor Selection Matrix 2021 – Enterprise Service Management
ESM links employees, business functions and services – find out why and how Micro Focus is leading the way.
According to analyst group Research In Action the focus for ESM is on enabling employees to deliver excellent customer services from back-end systems to front-end services.
As such, the demand towards enterprise service management has fuelled growth in this market and its offerings. Read this report to learn why:
- ESM is an essential part of an organization's digital transformation
- ESM is a requirement for IT and business teams servicing employees collaboratively in the next normal
- Intelligent and contextual automation deliver value
We invite you to view a copy of this report at no cost – take advantage and get the full insights within and see why Micro Focus SMAX is the leader.