About A Large US Healthcare Company
Employing more than 300,000 people, this healthcare and well-being company has a mission to help people live healthier lives. The company works with governments, employers, partners, and providers to care for millions of people.
Maintaining and Enhancing Mission-Critical Solutions at Scale
To achieve its healthcare mission, the company depends on supporting a team of hundreds of thousands of employees. To help every member of the team achieve their full potential, the company uses an extensive estate of human capital management applications, including solutions for HR and talent “Today, most of our development teams use either waterfall approaches or a hybrid approach that combines waterfall and agile. With ALM Octane, we have the flexibility both to support the current approaches to development and to support the future transition to entirely agile methodologies.” management, employee compensation, payroll, and timekeeping.
To innovate its approach to healthcare, the organization is always looking for new and better ways to support its community of employees, managers, and leaders. The company has a dedicated team of 10 super-users supporting a wider team of 170 employees throughout the business in implementing new HR technologies and ensuring mission-critical solutions are working effectively.
A spokesperson elaborates: “An effective application testing regime is crucial to maintain and enhance HR solutions for the business. As a result, one of our goals is to perform a wide range of test cases for each application, module and function as quickly and accurately as possible.”
With a lean team of 10 people to support the entire business, it was clear that automation would be a crucial in achieving long-term application testing goals.
The spokesperson says: “In the past, we relied heavily on manual approaches to running application tests and analyzing the results. We would write and save test cases in a shared folder structure, and most of our work was not reusable. As well as increasing the time required to report on our test cases, the previous approach limited the number of cases we could execute during the development cycle. To increase our agility, we decided to look for a new approach.”
Replacing Manual with Reusable Tests While Supporting Agile and Hybrid Development
To solve the challenge, the organization selected Micro Focus ALM Octane – a flexible, process-agnostic application delivery management (ADM) solution that empowers businesses to harness agile frameworks, DevOps practices and automation to deploy a broad range of tests throughout the development lifecycle and beyond. Delivered as a SaaS solution, ALM Octane allows the company to avoid the cost and complexity of infrastructure management, while gaining instant access to the latest capabilities and features.
“Support for multiple languages was another of our key criteria for an ADM solution,” the spokesperson recalls. “When we started evaluating leading ADM vendors, one of the things that surprised us was how few of them offered multilanguage support out of the box. With ALM Octane, it’s easy for us to translate the entire user experience into our employees’ local language, which helps deliver a seamless user experience and encourage adoption.”
By replacing its legacy ADM tooling with a modern, enterprise-class solution, the company can support the wide range of development practices in use across the business while laying the foundation for automation and agile methodologies.
Providing Real-Time Dashboards for Actionable Insights
Since making the transition to ALM Octane, the company has dramatically increased the efficiency of its testing processes.
“Being able to measure our work is crucial for us to improve it,” comments the spokesperson.