Support corporate customers that need to leverage increasingly large, increasingly complex data and document repositories to accelerate business processes and decisions.
One of SkyMedia’s primary offerings is its Expert Support System 2 (ExS2 ) Software as a Service platform. This web Java EE application, which is deployed on Red Hat JBoss servers, supports litigation management workflow, decision support, document generation and review, and related functionality.
To support these processes, ExS2 must access tax, litigation, and administrative documents across each customer’s document landscape, which typically includes both Internet-based and proprietary databases. Often, the documents are written in either Italian or English; it’s also common for material to be French, Spanish, or Russian. In addition, the document repositories are updated continually with new documents added and existing documents modified on a daily or even hourly basis.
With this environment, SkyMedia equips its ExS2 platform with robust and flexible big data search, analytics, and security functionality including continuous indexing, automated classification against customizable taxonomies, and strict access controls. The solution must support the organization of documents into knowledge bases. And it needs to help users quickly identify conceptually relevant search results.