To attract and retain partners with unique financial and insurance services, Sociedad Militar Seguro de Vida (SMSV) needed to modernize and streamline its mission-critical systems. How could the company achieve this without having to employ new staff or incur high costs?
Financial and insurance institutions across the globe are increasingly faced with customer demand for more innovative, customized, on-the-go services. This means that companies in the sector need to be able both to execute transactions and launch new business services more rapidly.
SMSV wanted to accommodate this demand, as Carlos Scordo, the company’s IT Manager, explains: “Nowadays, people expect faster, always accessible services, and if we wanted to provide these capabilities, we needed to drastically re-think parts of our current technology.
“Technology is a fundamental enabler of our services and business success, and our IT landscape must constantly grow and change to match our corporate requirements.”
To deliver even more rapid, high-quality financial services, SMSV needed a comprehensive IT refresh.