ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
使用现代技术构建和更新业务应用程序
The leading solution for COBOL application modernization
实现 IBM 大型机应用程序、交付流程、访问以及基础设施的现代化
实现主机应用程序访问的现代化:更易于使用,更易于集成,更易于管理,更加安全
获得企业范围内的系统互操作性
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
安全开发、安全性测试和持续监视与保护
Augment human intelligence
加密、标记和密钥管理有效实现数据标识消除和隐私
一种 Identity and Access Management 的综合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
通过关联、数据引入和分析,检测已知和未知威胁
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
结合最终用户体验和基于机器学习的高效服务台
首个自主的容器化混合 IT 监视解决方案
实现自动化并管理传统的虚拟软件定义网络
在混合 IT 环境中发现和管理配置项目 (CI)。
简化实施自动化,执行管理
自动化端到端 IT 进程
Manage IT & software assets for better compliance
实现自动化供应、修补和数据中心合规性
在企业内构建、保护和扩展自动化业务流程
Micro Focus 一站式培训
培养技能,获得成功
加快速度、消除瓶颈,不断提升软件交付能力
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
实现核心业务系统现代化,以推动业务转型
使用现代技术构建和更新业务应用程序
The leading solution for COBOL application modernization
实现 IBM 大型机应用程序、交付流程、访问以及基础设施的现代化
实现主机应用程序访问的现代化:更易于使用,更易于集成,更易于管理,更加安全
获得企业范围内的系统互操作性
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
让您的任何工作都以安全为中心;操作、应用程序、身份和数据
安全开发、安全性测试和持续监视与保护
Augment human intelligence
加密、标记和密钥管理有效实现数据标识消除和隐私
一种 Identity and Access Management 的综合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
通过关联、数据引入和分析,检测已知和未知威胁
Access all products in CyberRes
值得信赖和久经考验的合法、合规和隐私解决方案
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
使您的 IT Operations 与 DevOps 齐头并进
结合最终用户体验和基于机器学习的高效服务台
首个自主的容器化混合 IT 监视解决方案
实现自动化并管理传统的虚拟软件定义网络
在混合 IT 环境中发现和管理配置项目 (CI)。
简化实施自动化,执行管理
自动化端到端 IT 进程
Manage IT & software assets for better compliance
实现自动化供应、修补和数据中心合规性
在企业内构建、保护和扩展自动化业务流程
Access all products in IT Operations Management
制定战略,变革混合 IT。
凭借实时分析和搜索非结构化数据,获得大数据洞察分析。
Headquartered in Los Angeles, California, Teleflora brings together the time-honored tradition of sending flowers, with the modern benefits of an advanced florist network. By tapping over 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist – even if that neighborhood is across the country.
Teleflora manages a proprietary network to process flower orders from all channels, such as teleflora.com, directly from shops, or through partnerships with major companies. The network is used to route orders to the nearest member florist for processing and delivery. During a holiday period, such as Mother’s Day, Teleflora will process millions of flower orders.
Teleflora’s Business Analyst group is responsible for capturing new IT requirements around the group. It was using a requirements management tool to help structure the workload. However, as Lisa Mills, Business Analyst with Teleflora, explains, this was not without its challenges: “As our workload and the number of projects we were tracking increased, we ran into difficulties with our solution at the time. The structure meant that if multiple people worked on the same project, it was too easy to accidentally override each other’s changes. This became a real issue, and, although I liked working with it, and wasn’t totally convinced we should change, I felt we needed a different solution which would enable more effective team collaboration.”
In 2009, the requirement to deliver a new web-based application for Teleflora customers prompted development of an in-house product management system to effectively track product availability for the flower shops and product coding in the electronic directory. This was a major project which would require multiple development teams to work together and Teleflora needed a robust requirements management solution to support this.
Micro Focus Caliber offered the capabilities Teleflora was looking for. It provides the traceability within requirements and, crucially, its sophisticated source control supports collaboration between different stakeholders within a project. Soon, all requirements content was ported to Caliber which is now used on a day-to-day basis, as Mills explains: “We use Caliber to capture the requirements for any new projects and to create product documentation. We have 60-80 use case scenarios and so you can imagine the volume of requirements which accompanies these. I can see a huge difference in the way we input our information into Caliber. Within Caliber we can logically group all the requirements for particular functions, so that we can organize, relate, and prioritize requirements. As a result, the outcome is much more organized.”
Caliber Author automatically tracks versions, history, and relationship impacts in the background as business needs change and requirements evolve. For an organization like Teleflora with a rich history, this is key. Mills describe it as follows: “We’re like the history keepers of Teleflora and Caliber is a big part of that. Whenever a question comes up, I use the version history to check exactly what happened when, and for what reason. When people move, it’s invaluable having that information at our fingertips.”
When new people come on board with Caliber the feedback is generally very positive. Its ease of use and the potential to reuse requirements across different use cases, is quick to win new users over.
Team members now collaborate effectively using Caliber. They can manage requirement changes and ensure that updates have appropriate approvals so that there is always a single version of the truth. Baselines are used so that it’s easy to see what requirements have been added, deleted, changed, or moved over the course of a particular project. Traceability is key.
Mills comments: “We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements. I love the fact that we can change a requirement once, and if it is traced to five different use cases, Caliber will automatically apply the change everywhere, and amend the documentation. It is a real productivity gain for us as we would have needed to make that same change five times, and hope that we changed it in the same way every time.”
She concludes: “The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.”
The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.
We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements.