Our workshop, discovery, and roadmap services help define business and IT strategies. ITSM consulting and service desk consulting help you define a solution architecture, design, and processes; and conduct integrations and implementations. Implementation services accelerate time to value with deployment, upgrade, and migration assistance.
Improve User Experience
Service desk call reduction
Improve Staff Efficiency
Cost reduction as time spent in change management decreases
Improve Speed and Agility
Service request time reduction
Succeed in the cloud with service lifestyle management
Service Management Automation: Solution-as-a-Service
The power of Service Management Automation: Solution-as-a-Service and a fully managed, as-a-service flexible delivery model helps you deliver a Big Data service-desk-in-the-cloud experience to your users. Read the brochure
Working with Micro Focus has really given us that concept of how do we build our framework – how do we build a solid foundation. Micro Focus has been a fantastic partner. When we had challenges, they are there to support and to help.
Matt MacDonald – REGIONAL GENERAL MANAGER FG
release-rel-2021-1-3-hotfix-5713 | Thu Jan 21 09:20:43 PST 2021