快速、開放且獨立於基礎結構的進階 Analytics SQL 資料庫
直覺化搜尋與調查解決方案，能減少安全事件
使用者和實體行為分析，可增強現有安全工具，使安全運營團隊能夠識別並應對資料被竊取前的重大威脅
透過商業角度自主營運
用於服務台、組態與資產管理的智慧自動化
SQL 分析解決方案，可處理大量資料以便進行巨量資料分析
高度保護各系統的靜態、動態和使用中的敏感性資料
IDOL connects to more data sources than anyone else.
AI and NLP Based Intelligent Text Analysis in real time
AI and ML Image Classification and Analysis in real time
AI and ML Video Classification and Analysis in real time
AI and ML Audio Classification, Analysis, and Speech to Text
Realtime video, image, and audio data Survailace Analytics
Natural Language Porcessing pinpoints the data you need with simplified AI analytics and analysis
Percise semantic answers to natural language search questions
AI Based Intelligent search engine tools to extract deep insights from all of your data
Communicate and engage customers using AI and ML to deliver a human dialogue chatbot.
OEM SDKs unstructured data analytics to developers, reducing risk, time to market, development costs, and maintenance
File format detection, content decryption, text extraction, subfile processing non-native rendering, and structured export
Optimize the flow of work for continuous quality and delivery
Govern quality with rigorous, auditable software lifecycle processes
Combine extensive technology support with AI-driven continuous functional testing
Enable all aspects of SCCM with enterprise grade scalability, security, and compliance
Deliver high-performing applications with continuous performance engineering
Plan, track, orchestrate, and release complex applications across any environment
Find software security issues early and fix at the speed of DevOps
Automate deployments for continuous delivery with drag-and-drop simplicity
Align corporate investments with business strategy
Access a list of all products in application delivery management
不過時的核心 COBOL 商業應用程式
維護並加強以 ACUCOBOL 為基礎的應用程式
隨時隨地提供應用程式存取
維護並加強 COBOL 系統
維護並加強 RM/COBOL 應用程式
將 COBOL 應用程式連接到關聯式資料庫管理系統
運用即時、關聯式的 COBOL 資料存取獲得更多價值
運用即時的關聯式 ACUCOBOL 資料存取功能展現商務價值
將 ACUCOBOL 應用程式連接到關聯式資料庫管理系統
利用敏捷式和 DevOps 實務開發 COBOL 應用程式
在分散式、容器化或雲端平台部署 COBOL 應用程式
將核心業務系統基礎結構現代化，以支援未來創新
自動理解並分析 IBM 大型主機應用程式
擷取、分析並衡量應用程式產品組合的價值、成本與風險
建立變更成品的套件，加速大型主機應用程式的開發
建構與管理變更成品之套件，加速大型主機應用開發
提供多個變更管理介面，藉以維護大型主機應用程式
建立 IBM 大型主機 COBOL 與 PL/I 應用程式並將其現代化
實現更快速、有效率的大規模平行開發
驅動行動應用程式、雲端計畫、流程自動化以及其他功能
管理大型主機檔案以快速解決問題
使用靈活的基礎結構輕鬆測試大型主機應用程式的變更
比較與管理大型主機資料、文字及目錄檔案
將部署管線自動化，並縮短回饋時間，讓 Dev 與 Ops 共同合作
集中規劃並控管整個軟體發行生命週期
協調及整合各項程序，以加快軟體開發和交付速度
偵測變更、同步多個環境以及還原故障系統
於 Windows、Linux 與雲端執行 IBM 大型主機 COBOL 與 PL/I 工作負載
在 Microsoft .NET 和 Azure 之下執行現代化 IBM 主機工作負載
將桌面系統與行動裝置的 IBM、HP 與 Unix 應用程式存取現代化
支援 Web 的 IBM 和 VT 應用程式桌面存取權限，無需安裝 Java
將 Unisys 大型主機應用程式桌面存取現代化
將 IBM、HP 和 Unix 應用程式桌面存取現代化
IBM、HP 和 Unix 應用程式桌面存取功能自動化
Gain access to everything required to successfully integrate the mainframe in your RPA projects
使用 IBM、HP 與 UNIX 應用程式的 Web 服務和 API 開發新的應用程式和工作流程
使用 Unisys MCP DMSII 資料，即時驅動分析平台與 BI 應用程式
運用以身分識別驅動的存取控制和資料安全性，集中管理主機存取
在防火牆內外落實安全、加密與自動化機制，將檔案傳輸現代化
瞭解適用於 z/OS 的 Advanced Authentication 連接器如何為所有 IBM z/OS 端點提供多重身份驗證
測量和管理終端機型軟體的部署和使用情況
運用以身分識別驅動的存取控制和資料安全性，集中管理主機存取
使用全方位的 CORBA 產品套件開發並部署應用程式
建立企業規模的分散式應用程式
以 C++ 或 Java 開發、部署並支援符合 CORBA 2.6 規格的中介軟體
在多種作業環境中連接應用程式
電子郵件、IM、聊天型團隊合作、防毒、反垃圾郵件、災難復原等
提供從任何裝置都能安全存取和共享檔案的功能
為當今的行動世界提供安全可靠的電子郵件、行事曆與工作管理功能
備份與災難復原解決方案確保關鍵電子郵件永遠可用
七個用於建立 IT 基礎結構的重要工具，包括安全的檔案共享功能
利用文件管理和工作流程功能，提供安全可靠的團隊協同作業
Protect your network and messaging system from malware, viruses, and harmful content
為企業與聯盟的雲端應用程式提供單一登入功能
利用多因素驗證更加滴水不漏地保護敏感性資訊
File Reporter 和 Storage Manager 解決方案套件組合
File Reporter for OES examines OES network file systems and delivers intelligent file insights so you can make the most intelligent business decisions.
提供從任何裝置都能安全存取和共享檔案的功能
保護重要業務系統，避免發生停機與嚴重問題
於儲存區域網路 上簡化資源管理，並提高可用性
為混合式 IT 環境提供歸檔、列印與儲存服務
雲端式端點備份解決方案，具備檔案同步與共享功能，還可提供分析
快速且輕鬆地封裝、測試及部署容器化的 Windows 應用程式
提供整合授權、安裝和使用資料的報告
提供自動化端點管理、軟體發佈、支援等功能
提供基於身分識別的保護，適用於完全受到保護的裝置
主動保護筆記型電腦與桌上型電腦的資料，自動封鎖任何威脅
對安全性弱點進行自動化修補評估並監控修補合規性
簡化並自動化業務 IT 服務提供方式
七種整合產品協助您追蹤、管理、保護終端裝置
Reduce false positives, ensure audit controls, achieve regulatory compliance and save review time.
Streamline compliance with Digital Safe multichannel archiving and supervision
Monitor the breadth of business communications for ediscovery, data governance and regulatory compliance.
Cloud-native, social collaboration-optimized reporting and interactive visual dashboards.
End-users can simply access, search, review and print or download any of their own archived materials.
Manage electronic discovery from ingestion through review – one tool – one technology.
Simplify and optimize compliance through expert-led Managed Cloud Services and Archiving Consulting Services.
Reduce false positives, ensure audit controls, achieve regulatory compliance and save review time.
Streamline compliance with Digital Safe multichannel archiving and supervision
Monitor the breadth of business communications for ediscovery, data governance and regulatory compliance.
Cloud-native, social collaboration-optimized reporting and interactive visual dashboards.
End-users can simply access, search, review and print or download any of their own archived materials.
Manage electronic discovery from ingestion through review – one tool – one technology.
Simplify and optimize compliance through expert-led Managed Cloud Services and Archiving Consulting Services.
Archive email to stay compliant and in control with a central data archive.
Stay compliant with text message archiving of iOS, Android, and BlackBerry devices for your organization.
降低各社交媒體通道的風險，藉以履行遵循法規的義務
透過資料管理和處置幫助各個組織滿足資料隱私監管指導方針。
因應不斷變化的網路資料管理需求
檔案分析可探查、分類並自動化非結構化資料的規則
探查所儲存的資料，並瞭解哪些人有存取權限
結構化資料歸檔功能用於淘汰過時的應用程式，並減少資料佔用空間
以身份的資料為基礎的存取管理
對所有非結構化資料進行軟體即服務 (SaaS) 式檔案分析
Backup and disaster recovery for diverse, dynamic, and distributed enterprise
IDOL connects to more data sources than anyone else.
AI and NLP Based Intelligent Text Analysis in real time
AI and ML Image Classification and Analysis in real time
AI and ML Video Classification and Analysis in real time
AI and ML Audio Classification, Analysis, and Speech to Text
Realtime video, image, and audio data Survailace Analytics
Natural Language Porcessing pinpoints the data you need with simplified AI analytics and analysis
Percise semantic answers to natural language search questions
AI Based Intelligent search engine tools to extract deep insights from all of your data
Communicate and engage customers using AI and ML to deliver a human dialogue chatbot.
File format detection, content decryption, text extraction, subfile processing non-native rendering, and structured export
Close city transportation security gaps to mitigate risk using AI and Machine Learning.
Identify global trends, sentiment, key word mentions, and run AI-powered open source intelligence (OSINT) analysis.
Digital forensics for organizations processing video and image evidence who need to identify, extract facts during an investigation
Automated human-like digital assistant which can engage in natural language dialogues.
AI-powered Brand reputation monitoring and Protection
OEM SDKs unstructured data analytics to developers, reducing risk, time to market, development costs, and maintenance
以機器學習為基礎，加強終端使用者體驗並提高服務台效率
混合式 IT 的第一個容器化自主監控解決方案
自動管理傳統網路、虛擬網路和軟體定義的網路
探索與管理混合 IT 環境中的組態項目 (CI)。
簡化履行自動化並執行管理
將端對端 IT 程序自動化
Manage IT assets for improved costs
在整個資料中心自動化佈建、修補與合規作業
在企業內建立、保護和擴展自動化業務流程
Access a list of all products in IT Operations Management
此 SIEM 解決方案可進行全方位的威脅偵測、分析與法規遵循管理
一種智慧型日誌管理解決方案，可減輕合規負擔並加快安全專業人員的取證調查
全方位記錄管理解決方案，可輕鬆符合法規、高效搜尋記録和實現安全且具經濟效益的儲存。
下載並部署預先封裝的內容，大幅節省時間與管理作業
能滿足未來需求的資料平台，可將混亂的資料轉變為有條理的安全見解。
使用者和實體行為分析，可增強現有安全工具，使安全運營團隊能夠識別並應對資料被竊取前的重大威脅
功能完整且可依需要調整的解決方案，能簡化 SIEM 的日常使用方式
一個全方位的 Security Orchestration Automation 回應平台，具有認知自動化、調查服務台、流程協調和 SOC 分析。
SaaS-based file analysis on all of your unstructured data
Identify, analyze, and manage your data; then establish policies to protect your data properly and efficiently, in use and throughout its lifecycle, and ensure data preservation.
持久的檔案加密、完全控制權和可見度，可簡化非結構化資料的安全性
進行格式保留加密、憑證化、資料遮罩與金鑰管理
針對端對端支付安全性的全方位 PCI 符合性和資料保護
為個人識別資訊 (Personally Identifiable Information，PII)、受保護的醫療資訊 (Protected Health Information，PHI) 與智慧財產，提供可保護電子郵件、檔案和 Office 365 的功能
Saas 雲端電子郵件加密，保護 Office 365 上的資訊
在早期軟體開發程序中即辨識出原始碼中的安全性弱點
為複雜的網路應用程式與服務提供全方位動態分析
借助掃描結果的集中管理儲存庫，獲得寶貴的見解
從單一介面管理整個應用安全性程式
佈建與管理非結構化資料的存取權限
提供具有令人驚歎的延展性與敏捷式平台的 LDAP 目錄。
會自動進行使用者存取審核和重新認證，以持續符合法規
提供智慧型身分識別管理架構，以為貴企業提供服務
為企業與聯盟的雲端應用程式提供單一登入功能
擺脫使用者名稱與密碼，也能安全保護資料與應用程式
適用於所有 IBM z/OS 終端的多重身份驗證
將主機與現代化安全架構整合
使 authentication 和存取權限體驗適應當前的風險。
讓使用者不需 IT 協助就能重設密碼
提供簡便的單一登入功能，簡化企業應用程式的驗證作業
保護和管理 API 存取權限。
讓 IT 管理員在系統上工作而不暴露憑證
限制管理權限，並僅限特定使用者可檢視目錄
實施前編輯、測試並審核群組原則物件的變更
使用 Change Guardian 保護重要資料、降低風險並管理變更
將 Active Directory 的能力擴展到 Linux 資源
跨多個平台統一並集中管理策略。
使用 Change Guardian 保護重要資料、降低風險並管理變更
尋找與修復會造成資料外洩或運作中斷的組態錯誤
簡化 IBM iSeries 系統的法規遵循稽核與即時保護作業
幫助您在整個 IT 價值鏈嵌入安全性，並推動 IT 營運、應用程式和安全團隊之間的合作。
透過企業敏捷性協助您更快作出反應並獲得競爭優勢。
透過諮詢、轉型和實施服務加速實現您的混合雲端成果。
我們的應用管理服務可幫助您將解決方案管理外包給了解您環境的專家。
戰略諮詢服務可為您的數位轉換議程提供指引。
功能完善的使用案例建模，具備 Micro Focus 軟體產品組合的預建整合，展現實際使用案例
專業安全的智慧服務可幫助您快速地建構、部署和驗證 Micro Focus 安全性技術的實施。
一套整合與管理服務，最佳化多供應商環境的交付、保證與治理。
透過即時分析和搜尋非結構資料，從大數據獲得深刻見解。
透過即時分析和搜尋非結構資料，從大數據獲得深刻見解。
透過即時分析和搜尋非結構資料，從大數據獲得深刻見解。
在不影響品質的情況下，可確保效能並加快上市速度的行動服務。
透過即時分析和搜尋非結構資料，從大數據獲得深刻見解。
提供全方位大數據服務，推動企業邁向未來。
Micro Focus 一站式訓練
Mechdyne is a global technology solutions provider offering support across a diverse spectrum of service and solutions in the IT and audio-visual markets. It provides clients with expertise in outsourced IT helpdesk and desktop services, network infrastructure support, and corporate audio-visual design and implementation from new building projects to high-end visualization systems.
The Mechdyne team is qualified and ready to help clients cope with the ever-changing world of IT technology
Industry
Location
Products and Services
Mechdyne’s clients are spread across industries, and focused on their core business instead of managing a helpdesk. Bob Koch, GM of the IT Services business unit of Mechdyne, explains the varying requirements of Mechdyne clients: “We encounter clients who were dealing with IT issues by answering a landline and jotting issues onto Post-it Notes for IT technicians to work on. We also see those who have built a service foundation but wish to take it to a higher level. Many know a service desk can provide more, but they just don’t know how to get there effectively. Our clients must often adhere to stringent audit requirements, and frequently have found their existing solution didn’t give them the visibility and traceability auditors look for.”
Mechdyne devised a solution to help clients transform their operations into a world-class service desk based on ITIL standards and a commitment to enabling increased productivity and efficiency. At the core of this solution is an IT Service Management tool enabling full customization and comprehensive reporting.
Be it on-site or remote support, Mechdyne looks beyond incident management and aims to communicate more effectively with business stakeholders.
Equipping Mechdyne’s team of on-shore IT professionals with a leading software platform is critical to their ability to meet their client’s IT service desk needs.
Through work with clients, Mechdyne has experienced many IT Service Management solutions, and has done its own extensive market research. Mechdyne continues to see Micro Focus® Solutions Business Manager (SBM) as the leading process management and workflow automation platform, perfectly suited to their requirements enabling them to drive their client’s business forward. In conjunction with Micro Focus Service Support Manager (SSM), it provides visibility across the entire service delivery lifecycle.
SBM/SSM offers Mechdyne a complete solution, bundled with development and customization services to better meet their client’s needs. The Mechdyne team have amassed an impressive knowledge of SBM/SSM reporting capabilities, and provide clients with a wealth of information through customized metrics. As Koch says: “Today, business decisions are data-driven. We love the flexibility SBM/SSM gives us. To complement the great reporting built-in to the solution, our own team of business intelligence professionals are able to extract data from the back-end and perform our own analysis. We design complex reporting and display the information within the SBM/ SSM interface, so that all appears seamless. Clients can then use our dashboards to track activity, and improve support response and team collaboration.”
Brian Nunziato, IT and Data Analytics Manager for Mechdyne, really appreciates the breadth of versatility found in SBM Composer: “Discovering the pain points our clients are experiencing and having the power to create completely new workflows, business processes, or integrations to solve these challenges is a game changer for us.” With SBM Composer, the Mechdyne team is able to design digital forms and workflows to mimic familiar paper-based processes that are tightly ingrained throughout an organization yet, at the same time, introduce streamlined automation to eliminate unnecessary bottlenecks. SBM Composer allows changes to be made on the fly and deployed instantly, delivering huge productivity benefits to clients.
End user service requests such as hardware, software, or telephony requests, or new hire/termination workflows to ensure all processes are followed, serve to greatly enhance the speed and accuracy with which users are served. Combined with SBM/SSM’s powerful incident management capabilities customized to each client’s needs, Mechdyne’s agents are able to deliver an exceptional service desk experience.
Because SBM/SSM have long been ITILcertified, they are the preferred IT service management solutions for Mechdyne and its clients. Says Nunziato: “We have increased the speed and accuracy of our client services through SBM/SSM. Requests are automatically routed to the appropriate support team, including manager approval where required. We can rapidly respond to client development changes or reporting needs, allowing our clients to focus on their core business.”
Jim Gruening, Co-Founder and Senior Vice President for Mechdyne, concludes: “The value we deliver through SBM/SSM to our clients is often immeasurable. Our reports and dashboards increase productivity and enable management to make internal adjustments for further efficiency. We can see a steady reduction in problem resolution time and the number of service tickets, as SBM/SSM helps us get things done more efficiently and faster. We have received fantastic support from Micro Focus, with a knowledge-transfer that has enabled us to build up our own expertise.”
Today, business decisions are data-driven. We love the flexibility SBM/SSM gives us. To complement the great reporting built-in to the solution, our own team of business intelligence professionals are able to extract data from the back-end and perform our own analysis. Clients can then use our dashboards to track activity, and improve support response and team collaboration.”
The value we deliver through SBM/SSM to our clients is often immeasurable. Our reports and dashboards increase productivity and enable management to make internal adjustments for further efficiency. We can see a steady reduction in problem resolution time and the number of service tickets, as SBM/SSM help us get things done more efficiently and faster.
