ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
使用當代技術建立業務應用程式並實現業務應用程式的現代化
The leading solution for COBOL application modernization
將 IBM 大型主機應用程式、交付過程、存取及基礎結構現代化
將主機應用程式存取現代化:更容易使用、整合、管理,而且也更安全
達到企業內系統互通
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
安全開發、安全性測試、持續監控與保護
Augment human intelligence
適用於資料去識別化和隱私的加密、憑證化和金鑰管理
身份識別與存取管理的整合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
透過關聯、資料擷取與分析功能,偵測已知與未知的威脅
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
以機器學習為基礎,加強終端使用者體驗並提高服務台效率
混合式 IT 的第一個容器化自主監控解決方案
自動管理傳統網路、虛擬網路和軟體定義的網路
探索與管理混合 IT 環境中的組態項目 (CI)。
簡化履行自動化並執行管理
將端對端 IT 程序自動化
Manage IT & software assets for better compliance
在整個資料中心自動化佈建、修補與合規作業
在企業內建立、保護和擴展自動化業務流程
Micro Focus 一站式訓練
培養邁向成功的技能
加快速度、消除瓶頸,不斷提升軟體交付能力
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
實現核心業務系統的現代化以推動業務轉型
使用當代技術建立業務應用程式並實現業務應用程式的現代化
The leading solution for COBOL application modernization
將 IBM 大型主機應用程式、交付過程、存取及基礎結構現代化
將主機應用程式存取現代化:更容易使用、整合、管理,而且也更安全
達到企業內系統互通
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
為您所有工作的核心提供安全防護,包含營運、應用程式、身分識別與資料
安全開發、安全性測試、持續監控與保護
Augment human intelligence
適用於資料去識別化和隱私的加密、憑證化和金鑰管理
身份識別與存取管理的整合方法
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
透過關聯、資料擷取與分析功能,偵測已知與未知的威脅
Access all products in CyberRes
值得信賴、經過法律驗證、遵循法規和隱私的解決方案
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
使 IT Operations 與 DevOps 齊頭並進
以機器學習為基礎,加強終端使用者體驗並提高服務台效率
混合式 IT 的第一個容器化自主監控解決方案
自動管理傳統網路、虛擬網路和軟體定義的網路
探索與管理混合 IT 環境中的組態項目 (CI)。
簡化履行自動化並執行管理
將端對端 IT 程序自動化
Manage IT & software assets for better compliance
在整個資料中心自動化佈建、修補與合規作業
在企業內建立、保護和擴展自動化業務流程
Access all products in IT Operations Management
制定策略並轉變您的混合 IT。
透過即時分析和搜尋非結構資料,從大數據獲得深刻見解。
賦予團隊強大力量,完整發揮事業潛力
Headquartered in Los Angeles, California, Teleflora brings together the time-honored tradition of sending flowers, with the modern benefits of an advanced florist network. By tapping over 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist – even if that neighborhood is across the country.
Teleflora manages a proprietary network to process flower orders from all channels, such as teleflora.com, directly from shops, or through partnerships with major companies. The network is used to route orders to the nearest member florist for processing and delivery. During a holiday period, such as Mother’s Day, Teleflora will process millions of flower orders.
Teleflora’s Business Analyst group is responsible for capturing new IT requirements around the group. It was using a requirements management tool to help structure the workload. However, as Lisa Mills, Business Analyst with Teleflora, explains, this was not without its challenges: “As our workload and the number of projects we were tracking increased, we ran into difficulties with our solution at the time. The structure meant that if multiple people worked on the same project, it was too easy to accidentally override each other’s changes. This became a real issue, and, although I liked working with it, and wasn’t totally convinced we should change, I felt we needed a different solution which would enable more effective team collaboration.”
In 2009, the requirement to deliver a new web-based application for Teleflora customers prompted development of an in-house product management system to effectively track product availability for the flower shops and product coding in the electronic directory. This was a major project which would require multiple development teams to work together and Teleflora needed a robust requirements management solution to support this.
Micro Focus Caliber offered the capabilities Teleflora was looking for. It provides the traceability within requirements and, crucially, its sophisticated source control supports collaboration between different stakeholders within a project. Soon, all requirements content was ported to Caliber which is now used on a day-to-day basis, as Mills explains: “We use Caliber to capture the requirements for any new projects and to create product documentation. We have 60-80 use case scenarios and so you can imagine the volume of requirements which accompanies these. I can see a huge difference in the way we input our information into Caliber. Within Caliber we can logically group all the requirements for particular functions, so that we can organize, relate, and prioritize requirements. As a result, the outcome is much more organized.”
Caliber Author automatically tracks versions, history, and relationship impacts in the background as business needs change and requirements evolve. For an organization like Teleflora with a rich history, this is key. Mills describe it as follows: “We’re like the history keepers of Teleflora and Caliber is a big part of that. Whenever a question comes up, I use the version history to check exactly what happened when, and for what reason. When people move, it’s invaluable having that information at our fingertips.”
When new people come on board with Caliber the feedback is generally very positive. Its ease of use and the potential to reuse requirements across different use cases, is quick to win new users over.
Team members now collaborate effectively using Caliber. They can manage requirement changes and ensure that updates have appropriate approvals so that there is always a single version of the truth. Baselines are used so that it’s easy to see what requirements have been added, deleted, changed, or moved over the course of a particular project. Traceability is key.
Mills comments: “We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements. I love the fact that we can change a requirement once, and if it is traced to five different use cases, Caliber will automatically apply the change everywhere, and amend the documentation. It is a real productivity gain for us as we would have needed to make that same change five times, and hope that we changed it in the same way every time.”
She concludes: “The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.”
The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.
We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements.