Extended Support Plus

Available for select products, Extended Support Plus gives you an extended period of support for a major release beyond the committed support period. This lets you plan ahead for your upgrade path at your own pace, rather than react to the end of support before your operations are ready. With Extended Support Plus from Micro Focus, for an additional fee to maintenance, you can align your support needs with your deployment plans.

Stability and innovation are important to your business. You can't afford disruption that prevents you from meeting your business objectives. Access to patches and technical support are critical. Don't wait until the committed support period ends before you take steps to ensure you have access to the latest fixes for your system–take the proactive approach.

Your solution should only be updated when necessary, and on a schedule that works for your data center. With Extended Support Plus, Micro Focus will continue to deliver security patches for critical vulnerabilities, and software updates for critical non-security issues. It allows you to maintain your current product version as long as possible, preserving both the stability and security of your data center, as you transition from one version to the next.

Benefits of Extended Support Plus
  • Additional 12-month increments of support during the Extended Support phase
  • Fixes for critical security issues
  • Fixes for severity level 1 issues
  • Access to previously released fixes
  • Access to Micro Focus technical support with hours of access and response times according to your Maintenance and Support plan

Extended Support Plus does not include any software enhancement requests or hardware enablement.

View the Product Support Lifecycle for your product to see if Extended Support Plus is available.

View the Product Support Lifecycle Policy.