Verify that Access Gateway meets the conditions for an import:
Access Gateway must not be a member of a cluster. If it is a member of a cluster, remove it from the cluster before continuing.
Click Devices > Access Gateways, select Access Gateway, then click Actions > Remove from Cluster.
You can create a cluster and add this machine to the cluster as the primary server after you have completed the import.
Access Gateway must be an unconfigured machine. If it contains reverse proxies, delete them before continuing.
Click Devices > Access Gateways > Edit > Reverse Proxies / Authentication. In the Reverse Proxy List, select Name, then click Delete. Update Access Gateway and Identity Server.
Click Policies > Policies.
The policies that Access Gateway is dependent upon must be imported first.
(Conditional) If you have exported policies from more than one container, create the policy containers. Click the Containers tab; in the Container List, click New, specify the name for the container, then click OK.
(Conditional) If your system already contains policies, delete them if they are not being used.
If these are in use and you have policies with the same names as the policies you are about to import, manually reconcile the duplicate policies. See step 5 in Cleaning Up and Verifying the Configuration.
In the Policy List, click Import.
Browse to the location of the policy configuration file, select the file, then click OK.
(Conditional) If you exported multiple policy configuration files, repeat Step 5 and Step 6.
Enable all new Role policies. Click Identity Servers > Edit > Roles.
Either select Name to enable all policies or individually select the policies, then click Enable.
Click OK, then click Update.
To import Access Gateway configuration, click Access Gateways > [Name of Access Gateway] > Configuration > Import.
Browse to the location of the configuration file, select the file, enter a password if you specified one on export, then click OK.
Continue with Cleaning Up and Verifying the Configuration.