Determining Whether You Need to Specify Additional DNS Names

Sometimes web pages contain URL references to a hostname that does not meet the default criteria for being rewritten. That is, the URL reference does not match Web Server Host Name or any value (IP address) in Web Server List. If these names are sent back to the client, they are not resolvable. Figure 2-12 illustrates a scenario that requires an entry in the Additional DNS Name List.

Figure 2-12 Rewriting a URLs for Web Servers

The page on the data.com web server contains two links, one to an image on the data.com server and one to an image on the graphics.com server. The link to the data.com server is automatically rewritten to example.com, when rewriting is enabled. The link to the image on graphics.com is not rewritten, until you add this URL to the Additional DNS Name List. When the link is rewritten, the browser knows how to request it, and Access Gateway knows how to resolve it.

You need to include names in this list if your web servers have the following configurations:

  • If you have a cluster of web servers that are not sharing the same DNS name, you need to add their DNS names to this list.

  • If your web server obtains content from another web server, the DNS name for this additional web server needs to be added to the list.

  • If the web server listens on one port (for example, 80), and redirects the request to a secure port (for example, 443), the DNS name needs to be added to the list. The response to the user comes back on https://<DNS_name>:443. This does not match the request that was sent on http://<DNS_name>:80. If you add the DNS name to the list, the response can be sent in the format that the user expects.

  • If an application is written to use a private hostname, add the private hostname to the list. For example, assume that an application URL reference contains the hostname of home (http://home/index.html). This hostname needs to be added to the Additional DNS Name List.

  • If you enable Forward Received Host Name on your path-based multi-homing service and your web server is configured to use a different port, you need to add the DNS name with the port to the Additional DNS Name List.

    For example, if the public DNS name of the proxy service is www.myag.com, the path for the path-based multi-homing service is /sales, and the web server port is 801, the following DNS name needs to be added to the Additional DNS Name List of the /sales service:

    http://www.myag.com:801

When you enter a name in the list, it can use any of the following formats:

DNS_name
host_name
IP_address
scheme://DNS_name
scheme://IP_address
scheme://DNS_name:port
scheme://IP_address:port

For example:

HOME
https://www.backend.com
https://10.10.15.206:444

These entries are not case-sensitive.