33.2.7 Solving Apache Restart Issues

When you make configuration changes and update Access Gateway, Administration Console uses the JCC channel to send the configuration changes to Access Gateway. Figure 33-2 illustrates this flow.

Figure 33-2 Sending Configuration Updates to Access Gateway

JCC sends the configuration changes to Access Gateway Manager (AGM), which writes the Apache configuration to disk. Apache is sent a restart command, which causes Apache to read the new configuration, then Apache validates the configuration.

  • If the configuration is valid, Apache starts.

  • If the configuration is invalid, Apache fails to start.

If Apache fails to start after a configuration change, roll back to the previous configuration. Restore a backup if you have one, or use Administration Console to manually remove the modifications that have caused the problem. If this does not solve the problem, try the following: