When exporting Identity Server configuration data from an Administration console server, the export fails with the message Failed to export keystores and policies. See tomcat log for details.
To workaround this issue, perform the following:
Modify the Administration Console server.xml file.
The server.xml file includes the address parameter within <Connector NIDP_Name="connector">
For information about how to modify a file, see Modifying Configurations.
Perform one of the following options:
(Recommended) Add 127.0.0.1 to the address parameter
This limits the connector to listen on port 8443 for only the mentioned IP addresses.
Remove the address parameter
This allows the Connector to listen on any IP address that is configured in the system, which can be a security issue or a clash with another service listening on port 8443 on another NIC of the same server.
For more information about this issue, see TID 7018876.