AccuSync Log

When you start AccuSync, AccuSync creates a log that is updated while AccuSync runs. The log, bridge.log, is written to the \bin directory of the AccuSync installation directory (c:\Program Files (x86)\AccuSync\bin\bridge.log, for example). The log can provide useful information when troubleshooting synchronization errors.

Synchronization Information

The log file contains a record of the synchronization. The following example shows a sample log entry for a synchronization, identified with a time and date stamp:

JIRA example:

2012-04-25 17:46:34,706 INFO com.accurev.its.bridge.plugins.jira.JiraITSConnection 
- Selected jira project(s):
   [AutomationProject3]
   [AutomationProject2]
   [AutomationProject1]

Available Memory Information

The log file contains information about the total system memory, used system memory, and free system memory available to AccuSync after a synchronization takes place. The following example shows a sample log entry:

2012-04-25 17:46:39,007 INFO Synchronizer - Total System memory: 2047 Mb
2012-04-25 17:46:39,008 INFO Synchronizer - Used System memory:1290 Mb
2012-04-25 17:46:39,009 INFO Synchronizer - Free System memory: 757 Mb

When there is memory available for AccuSync to run another synchronization is low, a warning is included in the log file. The following example shows a sample warning:

2012-04-25 18:03:29,674 INFO Synchronizer - WARNING: POTENTIAL LOW MEMORY. Please 
check java -Xmx parameter's value in startup.bat, it should be increased to avoid out of memory exception
2012-04-25 18:03:29,677 INFO Synchronizer - JVM total memory: 27.000 Mb
2012-04-25 18:03:29,695 INFO Synchronizer - JVM used memory: 15.694 Mb
2012-04-25 18:03:29,695 INFO Synchronizer - JVM free memory: 11.306 Mb