Workarounds

This section explains the available workarounds for issues in AccuSync:

Old JiraKey synchronized to AccuRev not getting updated

Switching project in JIRA of an already synchronized issue and synchronizing back to same depot shows Cross reference key error. As a work around, remove the JiraKey field in AccuWork, change to blank. After switching project in JIRA, for an already synced Issue and Syncing to different depot works as expected.

AccuSync Online Web help not available

AccuSync documentation is not updated in the Online Web help which comes with the Installer, the updated documentation can be found at AccuSync Install folder/doc/AccuSync.pdf.