Upgrading a Hierarchical or Other
Multi-ESM Installation

This chapter describes the method for upgrading a multi-ESM deployment to ESM 7.5.

In a multi-ESM deployment, two or more ESMs are deployed in one of the following configurations:

The process of upgrading ESM in a multi-ESM deployment is similar to upgrading in a single-ESM deployment. However, you upgrade the destination ESMs first, then the components that connect to them, followed by the standby or source ESMs. Upgrade ArcSightForwarding Connectors only after you upgrade their corresponding source/destination ESMs. The Forwarding Connectors must be the version that shipped with ESM, or the latest version.

To upgrade a hierarchical deployment:

Note: Start with the top-tier ESM and repeat these steps for each level of the hierarchy.
  1. Upgrade any SmartConnectors that are not running the latest version.

    For more information, see the SmartConnector User Guide.

  2. Remove the ArcSight services on the current ESM.

  3. Follow the instructions in Running the Upgrade.

  4. After the ESM upgrade is complete and you have completed the applicable post-upgrade tasks, upgrade the ArcSight Console.

    For more information, see Completing Post-Upgrade Tasks and Upgrading the ArcSight Console and Smart Connectors.

  5. Upgrade the Forwarding Connector. For complete instructions, see the ArcSight Forwarding Connector Configuration Guide.

    If the Forwarding Connector is connected to more than one destination ESM, upgrade all of the destination ESMs before you upgrade the Forwarding Connector.

    The Forwarding Connector must be the version that shipped with ESM.

    Caution: When upgrading the Forwarding Connector, if FIPS mode is enabled for the connector, you do not need to re-import the ArcSight Manager certificate.