Understanding Your Two Tenant Administrator Accounts

The OpenText SaaS team provides you with two tenant administrator accounts:

ArcSight Tenant Administrator

Also known as the Tenant Administrator for ArcSight, this account allows you to manage ArcSight and its users. By default, this account has the Admin and Analyst roles in ArcSight.

You will need to create a password for this account. The account username is the email address specified by OpenText, which is usually based on the email address that your organization provided in the SaaS application.

NOTE:The OpenText SaaS team does not provide you a password for the ArcSight Tenant Administrator account as you can log in to this account with an Email OTP.

Advanced Authentication Tenant Administrator

Also known as the Tenant Administrator for the NetIQ Advanced Authentication as a Service, this account enables you to manage your Advanced Authentication settings, such as password policy settings for your users.

The account username is the email address specified by OpenText, which is usually based on the email address that your organization provided in the SaaS application.

The OpenText SaaS team provides you the password for the Advanced Authentication Tenant Administrator account. You must change it at first login so that it is a secret only you know.