Installing the Data Ingestion Components

OpenText stores the installation files for SmartConnectors, Logger archive migration and ArcMC in the Amazon S3 bucket for ArcSight. To download the files, you will need your AWS IAM user and the information provided by the OpenText SaaS team.

To validate the downloaded files, also download their associated signature files (.sig). For example, ArcSight-8.2.0.8533.2-Connector-Linux64.bin.sig. OpenText provides a digital public key that is used to verify that the software you downloaded from the Amazon S3 bucket is indeed from OpenText and has not been tampered with by a third party. For more information and instructions on validating the downloaded software, visit the OpenText Code Signing site. If you discover a file does not match its corresponding signature (.sig), attempt the download again in case there was a file transfer error. If the problem persists, please do not run the downloaded files again but contact OpenText SaaS Customer Success Support.

For more information about configuring the SmartConnectors after installing or adding them, review SmartConnectors Grand List - (A-Z) and Instant Connector Deployment in the Arcsight Management Center Administrator’s Guide.

Note that some connector types might require additional, supplementary files to function correctly, such as Windows DLLs. Such files are not included in the connector installer file. For more information, see Managing Deployment Templates in the Arcsight Management Center Administrator’s Guide.

To begin collecting data, install and configure the data ingestion components by using one of the following methods: