Providing the User ARN to the OpenText SaaS Team

For data ingestion purposes, your IAM user account needs access to the Amazon S3 bucket for ArcSight. You must provide the Amazon Resource Name (ARN) of your IAM user to the OpenText SaaS team in order for them to grant your IAM user the correct access. You do not need to reveal the credentials for the user.

OpenText stores data ingestion installation files for both Log Management and Compliance and Real-time Threat Detection services in the Amazon S3 bucket for ArcSight.
To download the files, see :


Standalone SmartConnectors
Standalone Instance of ArcMC
Real-time Threat Detection Console

  1. Log in to AWS.

  2. Browse to AWS account.

  3. Click the IAM User that you created.

  4. Copy the displayed User ARN. For example, arn:aws:iam::111111111:user/iam-username.

  5. Send the ARN to the OpenText SaaS team.

  6. Expect the OpenText SaaS team to send you the following information to support data ingestion:

    Information

    Description

    Account Number for the AWS IAM Role

    For example, 222222222

    You will use this information to download the data ingestion installers.

    Name for the AWS IAM Role

    For example, elo-222222222-ap-southeast-1-secopstn01-event-avro-role

    You will use this information to download the data ingestion installers.

    ARN of AWS IAM Role

    For example, arn:aws:iam::<Name of your S3 bucket>

    You will use this information to download the data ingestion installer and for the policy assigned to your IAM User.

    Name for the Amazon S3 bucket

    For example, 222222222-ap-southeast-1-secopstn01-avro

    ARN for the Amazon S3 bucket

    For example, arn:aws:s3:::<Name of your S3 bucket>

    You will need this information for the policy assigned to your IAM User.

    Folder name for the Amazon S3 bucket

    Use event-sync/in/<your_tenant_name>

    For example, event-sync/in/secopstn01

    Amazon S3 Region Code

    For example, ap-southeast-1

    URL to the Amazon S3 Bucket

    For example, https://s3.console.aws.amazon.com/s3/buckets/222222222-ap-southeast-1-secopstn01-avro/connector-download/

    You will use this information to download the data ingestion installers.