Downloading the Console Installers

OpenText stores the installation files for the Real-time Threat Detection Console in the Amazon S3 bucket for ArcSight. To download the files, you will need your AWS IAM user and the information provided by the OpenText SaaS team.

To validate the downloaded files, also download their associated signature files (.sig). OpenText provides a digital public key that is used to verify that the software you downloaded from the Amazon S3 bucket is indeed from OpenText and has not been tampered with by a third party. For more information and instructions on validating the downloaded software, visit the OpenText Code Signing site. If you discover a file does not match its corresponding signature (.sig), attempt the download again in case there was a file transfer error. If the problem persists, please do not run the downloaded files again but contact OpenText SaaS Customer Success Support.

1. Log in to the Amazon S3 Console as the AWS IAM user that you created.

2. To download the console installer for your operating system from the S3 bucket, browse to the URL provided by the OpenText SaaS team.

   By default, the URL uses the format https://s3.console.aws.amazon.com/s3/buckets/<bucket name>.

3. Click your username, and then select Switch Roles from the user menu.

4. Click Switch Role and enter the following details you receive from the OpenText SaaS team:

   1. Account

   2. Role

   3. (Optional) Display Name

   4. (Optional) Color

5. Click Switch Role.

6. Download the file for your operating system.