To upgrade Loggers Software or VMWare form remotely through ArcSight Management Center:

  1. Modify the timeout value in the logger.properties file in the ArcMC following the steps below:

    • Run the following command:
    cd /$ARCMC_HOME/userdata/arcmc
  2. If <install_dir>/userdata/arcmc/logger.properties does not exist, create the file as a non-root user.
  3. Add the new property :
    4. node.upgrade.thread.timout= 10800
  4. Update the logger.properties file using the following commands: 
    Chown <non –root user>:<non-root user> logger.properties
Chmod 660 logger.properties
  5. Upgrade your OS to the latest distribution as it fixes additional security vulnerabilities.
  6. Deploy the downloaded upgrade file logger-sw-8511-remote.enc logger-sw-8511-remote.enc.sig. Follow the instructions in Remote Upgrade through ArcSight Management Center