15.4 Issues in Agent Manager

15.4.1 Deleting an Asset with Agent Manager Does Not Delete All Components

Issue: If you delete an asset using Agent Manager, the Change Guardian Agent component is not deleted from the Installed Programs list in Windows. (Defect 170281)

Workaround: Uninstall the Change Guardian Agent component and use Agent Manager to delete the asset from Change Guardian. This removes all asset components completely.

15.4.2 Unable to Browse File Locations and AD Using Policy Editor File Browser

Issue: Following are the conditions:

  • Unable to browse to file locations within a policy.

  • Unable browse active directory from within a policy. (Bug 995355)

Workaround: To enable LDAP browsing in policy editor, perform the steps mentioned in NetIQ Knowledgebase Article 7017291.

15.4.3 Manually Uninstalling an Agent Does Not Remove the Version Details of an Agent

Issue: If you manually uninstall an agent, Agent Manager continues to display version details for the agent. (Defect 170283)

Workaround: In Agent Manager, select the agent in the 'All Assets' group and delete it.