Managing Exchange Mailboxes and Public Folders

Using DRA you can manage Microsoft Exchange mailboxes as an extension of user account properties. This integration enables you to simplify your administration workflows so you can effectively administer Exchange properties. You can also link mailboxes from the user account and Exchange account forests and manage resource mailboxes, shared mailboxes, and public folders.

Table 6-1 Types of Exchange Mailboxes Supported in DRA

Microsoft Mailbox
Objects
Object type Mailbox Type Operations
supported in DRA
Supported from
DRA Version
On-Prem User
Mailbox
User Mailbox Search/CRUD 10.1
Online User Mailbox User Online Search/CRUD 10.1
On-Prem Shared
Mailbox
Shared Mailbox - Search/CRUD 10.1
On-Prem Shared
Mailbox 
User Mailbox Search/CRUD 10.1
On-Prem Room
Mailbox
Room Mailbox - Search/CRUD 10.1
On-Prem Room
Mailbox 
User Mailbox Search/CRUD 10.1
On-Prem Equipment
Mailbox
Equipment Mailbox - Search/CRUD 10.1
On-Prem Equipment
Mailbox
User Mailbox Search/CRUD 10.1
Entra ID User
Mailbox
Entra ID User Mailbox, Online Search/CRUD 10.1
Provision Remote
User Mailbox
User Mailbox, Remote Search/CRUD 10.2.1
Provision Remote
Shared Mailbox
Shared Remote Search/CRUD 10.2.1
Provision Remote
Shared Mailbox
User Mailbox, Remote Search/CRUD 10.2.2
Provision Remote
Room Mailbox
Room Mailbox Online Search/RUD 10.2.2
Provision Remote
Room Mailbox
User Online Search/RUD 10.2.2
Provision Remote
Equipment Mailbox
Equipment Mailbox Online Search/RUD 10.2.2
Provision Remote
Equipment
Mailbox
User Online Search/RUD 10.2.2
Migrated Remote
User Mailbox
User Mailbox, Remote Search/RUD 10.2.3
Migrated Remote
Shared Mailbox
Shared Remote Search/RUD 10.2.3
Migrated Remote
Shared Mailbox
User Mailbox, Remote Search/RUD 10.2.3
Migrated Remote
Room Mailbox
Room Mailbox Online Search/RUD 10.2.3
Migrated Remote
Room Mailbox
User Online Search/RUD 10.2.3
Migrated Remote
Equipment Mailbox
Equipment Mailbox Online Search/RUD 10.2.3
Migrated Remote
Equipment
Mailbox
User Online Search/RUD 10.2.3
Online Shared
Mailbox
Online Shared
Mailbox
- Search/CRUD 10.3
Entra ID/Cloud
Room Mailbox
Entra ID User - Search/RUD -
Entra ID/Cloud
Equipment Mailbox
**
Entra ID User - Search/RUD
CRUD: C- Create, R-Read, U- Update, D- Delete.

**Objects are currently not supported; only basic Entra ID properties can be updated.

Managing Mailbox Tasks in the Delegation and Configuration Console

When using the ARM node, you execute applicable mailbox tasks from the Exchange Tasks tab in the object’s properties, which is also accessible from the Tasks or the right-click menu for a selected object. Generally, you select the All My Managed Objects node and execute a Find Now operation to locate and select the desired object.

Managing Mailbox Tasks in the Web Console

When using the Web Console, you execute the applicable mailbox tasks below from the Management > Search tab. Generally, you execute a search operation to locate and select the required mailbox object. After you select one or more objects in the list, the taskbar becomes active. Click the options to display their functions.

See the following topics: