Managing Exchange Mailboxes and Public Folders
Using DRA you can manage Microsoft Exchange mailboxes as an extension of user account properties. This integration enables you to simplify your administration workflows so you can effectively administer Exchange properties. You can also link mailboxes from the user account and Exchange account forests and manage resource mailboxes, shared mailboxes, and public folders.
Table 6-1 Types of Exchange Mailboxes Supported in DRA
| Microsoft Mailbox Objects |
Object type | Mailbox Type | Operations supported in DRA |
Supported from DRA Version |
| On-Prem User Mailbox |
User | Mailbox | Search/CRUD | 10.1 |
| Online User Mailbox | User | Online | Search/CRUD | 10.1 |
| On-Prem Shared Mailbox |
Shared Mailbox | - | Search/CRUD | 10.1 |
| On-Prem Shared Mailbox |
User | Mailbox | Search/CRUD | 10.1 |
| On-Prem Room Mailbox |
Room Mailbox | - | Search/CRUD | 10.1 |
| On-Prem Room Mailbox |
User | Mailbox | Search/CRUD | 10.1 |
| On-Prem Equipment Mailbox |
Equipment Mailbox | - | Search/CRUD | 10.1 |
| On-Prem Equipment Mailbox |
User | Mailbox | Search/CRUD | 10.1 |
| Entra ID User Mailbox |
Entra ID User | Mailbox, Online | Search/CRUD | 10.1 |
| Provision Remote User Mailbox |
User | Mailbox, Remote | Search/CRUD | 10.2.1 |
| Provision Remote Shared Mailbox |
Shared | Remote | Search/CRUD | 10.2.1 |
| Provision Remote Shared Mailbox |
User | Mailbox, Remote | Search/CRUD | 10.2.2 |
| Provision Remote Room Mailbox |
Room Mailbox | Online | Search/RUD | 10.2.2 |
| Provision Remote Room Mailbox |
User | Online | Search/RUD | 10.2.2 |
| Provision Remote Equipment Mailbox |
Equipment Mailbox | Online | Search/RUD | 10.2.2 |
| Provision Remote Equipment Mailbox |
User | Online | Search/RUD | 10.2.2 |
| Migrated Remote User Mailbox |
User | Mailbox, Remote | Search/RUD | 10.2.3 |
| Migrated Remote Shared Mailbox |
Shared | Remote | Search/RUD | 10.2.3 |
| Migrated Remote Shared Mailbox |
User | Mailbox, Remote | Search/RUD | 10.2.3 |
| Migrated Remote Room Mailbox |
Room Mailbox | Online | Search/RUD | 10.2.3 |
| Migrated Remote Room Mailbox |
User | Online | Search/RUD | 10.2.3 |
| Migrated Remote Equipment Mailbox |
Equipment Mailbox | Online | Search/RUD | 10.2.3 |
| Migrated Remote Equipment Mailbox |
User | Online | Search/RUD | 10.2.3 |
| Online Shared Mailbox |
Online Shared Mailbox |
- | Search/CRUD | 10.3 |
| Entra ID/Cloud Room Mailbox |
Entra ID User | - | Search/RUD | - |
| Entra ID/Cloud Equipment Mailbox ** |
Entra ID User | - | Search/RUD |
**Objects are currently not supported; only basic Entra ID properties can be updated.
Managing Mailbox Tasks in the Delegation and Configuration Console
When using the ARM node, you execute applicable mailbox tasks from the Exchange Tasks tab in the object’s properties, which is also accessible from the Tasks or the right-click menu for a selected object. Generally, you select the All My Managed Objects node and execute a Find Now operation to locate and select the desired object.
Managing Mailbox Tasks in the Web Console
When using the Web Console, you execute the applicable mailbox tasks below from the Management > Search tab. Generally, you execute a search operation to locate and select the required mailbox object. After you select one or more objects in the list, the taskbar becomes active. Click the options to display their functions.
See the following topics: