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Mainframe Access User Abend Codes

When Mainframe Access detects a condition that prevents the program from continuing, it requests z/OS to begin abend processing for a user abend. Many of these conditions are detected by Mainframe Access initialization or by the item library format utility. z/OS reports user abends using a code consisting of the letter U identifying a user abend and four decimal digits, for example, U2111. The user abend codes that can be issued by Mainframe Access and recommended actions are listed in the following table.

User Abend Code Description of Cause Recommended Action
99 Issued when a Data Set Services ISPI module cannot determine the invocation reason. Contact our Product Support.
801 Processing to establish or remove a Mainframe Access ESTAEX error recovery routine has failed. Contact our Product Support.
996 The MFA Server DSS Services component failed to initialize properly. This is a should not occur condition. Contact our Product Support.
997 An Endevor error has occurred in the application server address space. Common causes include a general setup failure, MSGLOG allocation failure, or the Endevor C1DEFLTS module could not be found. Endevor requests cannot be processed. Examine the joblog and syslog for system messages and server messages that can help identify the specific error.

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998 There is a difference between the Endevor support modules available to the MFA Server control region and the Endevor support modules available in the MFA Server application server region(s). Different versions of Endevor are being referenced by the regions. Endevor requests cannot be processed. This is most likely caused by differences in the STEPLIB or JOBLIB concatenations in the JCL used to start the regions.

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999 This abend code indicates that the Endevor support modules are not available to MFA Server. Endevor requests cannot be processed. The Endevor AUTHLIB and CONLIB data sets must be included in the MFA started task JCL (for both the control region and the application server regions) or these data sets must be available in the standard system LNKLST specifications.

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2100 Processing to establish or remove a Mainframe Access ESTAEX error recovery routine has failed. Contact our Product Support.
3100 Processing associated with Mainframe Access' dependent addresss space services has encountered a should not occur condition. Contact our Product Support.
3101 Work order allocation for a dependent address space service has failed. This is a should not occur condition. Contact our Product Support.
3102 Allocation for a dependent address space service program call block has failed. This is a should not occur condition. Contact our Product Support.
3103 Work order queuing for a dependent address space service has failed. This is a should not occur condition. Contact our Product Support.
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