ECN-XD128 AcuXDBC installer does not deploy requisite Visual C++ libraries

Incident: 3233733

RPI Number: 1120865

Product: AcuXDBC

Module: AcuXDBC

Machines Affected: Windows

Known Versions Affected: 10.3.0 and 10.3.1

DESCRIPTION:

After installing AcuXDBC, when attempting to run the asql.bat command with the -s option, a DLLLOAD error sometimes occurred. For example:

    asql -s <server-name>
    ***** ERROR: DLLLOAD: acuxdbc03, The specified module could not be found.

In this example, the error is somewhat misleading in that acuxdbc03.dll does exist, but the Microsoft Visual C++ libraries, on which it depends, do not. Therefore, the AcuXDBC installer did not install the correct version of the Microsoft libraries. This is fixed in the 10.4.0 release.

As an alternative workaround, you can download Microsoft Visual C++ 2012 Redistributable from the Microsoft website, and install the 32-bit or 64-bit version: vcredist_x86.exe or vcredist_x64.exe respectively.