B.1 Stopping, Starting, and Restarting the Apache Tomcat Service

Identity Governance runs the Apache Tomcat server running on Linux as a service instead of starting it using an initialization script. Some installation and configuration tasks require stopping Apache Tomcat before completing the steps and then starting it afterwards. Other tasks require reloading Apache Tomcat.

B.1.1 Linux Examples for the Apache Tomcat Service

To stop Apache Tomcat:

systemctl stop identity_tomcat.service

To start Apache Tomcat:

systemctl start identity_tomcat.service

To restart Apache Tomcat:

systemctl restart identity_tomcat.service

To show the status of Apache Tomcat.service:

systemctl status identity_tomcat.service

B.1.2 Windows Examples for the Apache Tomcat Service

To stop, start, or restart Apache Tomcat, use one of the following methods:

To use the Services window:

  1. Open the Services window (C:\Windows\system32\services.msc).

  2. Locate IDM Apps Tomcat Service.

  3. Select Start, Stop, or Restart.

To use Task Manager:

  1. Open Task Manager, and select More details if not already expanded.

  2. Select the Services tab.

  3. Locate and select IDM Apps Tomcat Service and right-click, then select Start, Stop, or Restart.

    NOTE:If the Task Manager Services does not restart, it could be due to the time it takes for Stop to finish. Wait a minute and then try Start again.

To use a command prompt:

  1. Open a command prompt using cmd.exe.

  2. Enter the following command:

    NET STOP|START|RESTART "IDM Apps Tomcat Service"
  3. (Conditional) If Windows responds that it could not stop the service, use another method to check the status.