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The File System Connector extracts files from a file system.
To configure the File System Connector, you specify the folders that contain your files. You can also specify filters to retrieve or ignore specific files.
If the File System Connector does not return the data that you expect, check that:
the connector has permission to read the files. By default, the connector runs as a system service. You might need to run the connector using a different user account. See Configure User Permissions.
the connector is configured to retrieve the correct files. Check that the files are not being excluded by the configuration parameters that you have set, or by a regular expression.
the files are not read-only. The File System Connector can retrieve files that are read-only. However, KeyView cannot process read-only
.pst files. To resolve this issue, you can:
remove the read-only attribute from these files (the file contents are not modified).
configure CFS to copy the files to a temporary directory (the temporary copies are not read-only). To do this, set the
WorkingDirectory parameter in the File System Connector configuration file.