Use the options on this panel to configure the Management and Security Server logs. These logs show information about users' session activity, system configuration activity, and basic trace logging.
The Log Viewer utility provides detailed records and enables you to set filters, search message text, and change defaults. On Windows, the Log Viewer is available from the Start menu.
For more information, see Using Log Viewer.
Set the level of logging for users' session activity and system configuration activity. You can configure the logs to keep a record of errors and informational messages or to log only errors; you can also disable the log altogether.
To view the information in the Administrative Server log, open Run Reports - Log File Viewer in the Administrative Console.
Set the level of logging for the trace log. When analyzing server problems, Technical Support may request that this setting be changed to include debug information. You cannot disable this logging option.
The trace log file is located in the log folder within the MSSData folder.
NOTE: About Filenames
The log filename uses the naming convention logfile.<number>.log, where logfile.0.log is the current file and previous log files are rolled over to names with numbers greater than zero, such as logfile.1.log.
Upgrades from versions prior to 12.1 will retain the same log filename with the addition of version numbers appended to the end of the filename; for example, logfile.txt.0.
To specify where the sequence number appears in the filename, edit the log.properties file by adding the %g token in the filename, such as logfile.%g.log. For more information, see Using Log Viewer.
Do not enable this setting unless requested to do so by Technical Support.
When enabled, all subsequent launches of Management and Security Server will send debug information to the Java console.
Each time the Mark Log button is clicked, a searchable (LOG_MARK) message is written to the trace log files on all Administrative Servers. To locate the lines in the LogViewer, search for LOG_MARK.
Set the level of logging for Credential Store activity. You can configure the logs to keep a record of errors and informational messages or to log only errors; you can also disable the log altogether.
To view the information in the credential store log, open Run Reports - Credential Store in the Administrative Console.