36.1 Known Issues

  • While creating driver stores using iPrint Man CLI, attribute types (CN,O) must be in lowercase. Using uppercase attributes may result in an "Access Denied: Insufficient Rights" error.

    Workaround: To resolve this issue, check the configuration file (/etc/opt/novell/iprint/conf/idsd.conf) and modify attribute type values to lowercase (cn,o).

  • After updating to OES 24.4 or later, the docker-ic.service may be inactive or fail.

    Workaround: To resolve this issue, see Login Failures.

  • After upgrading to OES 24.4 or later, logging in to UMC may not be possible

    Workaround: To resolve this issue, see Login Failures.

  • When the manager role does not have common proxy rights, the following issues may occur:

    • Unable to delete drivers from a non-replica server.

    • Unable to delete PSM.

    Workaround: Add the common proxy rights, then delete the drivers or PSM successfully.

  • Unable to create a printer with a name that contains characters other than English.

  • Unable to list driver stores in the tree when they are created across multiple Organizational Units (OUs).

    Workaround: To ensure seamless iPrint service operation across multiple operating systems, modify the /etc/opt/novell/iprint/httpd/conf/iprint_ssl.conf file.

    Remove o=opentext from the following line:

    AuthLDAPDNURL "ldaps://<FQDN of the server>:636/o=opentext???(objectClass=user)"

  • Unable to log in to the Unified Management Console using the Identity Console user credentials.

    Workaround: Log in using the Fully Qualified Domain Name (FQDN), for example: cn=No_Roles,o=novell. Alternatively, modify the Unique ID to the username.

  • NCP shares or connections are not listed when any of the selected virtual servers are unreachable, offline, or comatose.

    To resolve this issue, ensure that the virtual servers associated with NCP shares or connections are reachable and online before attempting to list them.

  • On the Configure > Servers > Server Settings page, settings are modified for only one or first server, even if two servers are displayed in the FILTERS section.

  • If the DNS record is not updated with the hostname to the IP address of the UMC server, then the UMC server is not listed on the OES Welcome page. To resolve this issue, add the IP address and hostname to the DNS record.

  • If the security status of an NCP sub-folder is updated, the page fails to display the sub-folder list. You must manually refresh the sub-folder security list in UMC by using the refresh icon to fetch the updated list.

  • If the CIFS service is not available on the cluster node, UMC is unable to fetch the connections in the cluster dashboard. The node is grayed out, and no actions can be performed on the node through UMC.

  • After taking a resource online or offline, you must manually refresh the resource table to view the updated status.

  • Salvaging file fails if a file with the same name exists in the associated folder.

  • Creating a pool on a shared device is not allowed if the setup is not cluster configured.

  • If the pool object already exists, joining the pool to an AD domain will fail. Clean up the object in the active directory and try again.

  • When the or tree view icon is clicked, you cannot perform other actions outside the browse area. Click the same button again to close the browse or tree view area.

  • If the UMC screen is not properly displayed or scaled on the web browser, ensure to set the display resolution to 1920 x 1080 or 1920 x 927 and the zoom level to 100%.