5.12 Configuring Applications Known to Cause Boot Failure on Windows Target

Some applications, such as backup and antivirus software, when installed on a source workload are likely to cause boot failure on the target workload if the corresponding application services are not disabled during the conversion.

The following parameters on the PlateSpin Server Configuration page helps you configure applications known to cause boot failures on the target:

  • ApplicationsKnownForBootFailuresOnTarget: Lists some common applications such as Symantec, Kaspersky Antivirus, Backup Assist, and Carbon Black that are known to cause boot failure on the target. To edit the list of the applications, see Editing the List of Applications Known to Cause Boot Failure on Windows Target.

  • ApplicationsKnownForBootFailuresOnTargetDefaultValue: Sets whether or not all the applications on the Windows source that are known to cause boot failure on the target be automatically selected for disabling during the conversion. The default value is False indicating that the applications are not selected by default.

When you configure the start-up mode of Windows services on the target, PlateSpin Migrate reviews the existing applications on the source to check if any of the applications listed in the ApplicationsKnownForBootFailuresOnTarget configuration parameter is installed on the source. PlateSpin Migrate lists all such source workload applications, which are known to cause boot failure on the target during conversion, on the user interface that you use to configure the start-up mode. These applications are selected by default if the value of the ApplicationsKnownForBootFailuresOnTargetDefaultValue parameter is set to True. However, you can review the listed applications and deselect the applications that you do not want to be disabled on the target during conversion.

For information about configuring the start-up mode of Windows services on the target, see Service States on Target Windows Workloads.

5.12.1 Editing the List of Applications Known to Cause Boot Failure on Windows Target

  1. Log in as Administrator to the PlateSpin Migrate Web Interface, then open the PlateSpin Server Configuration page at:

    https://Your_PlateSpin_Server/PlateSpinConfiguration/

  2. Locate the ApplicationsKnownForBootFailuresOnTarget parameter and click Edit.

  3. The Values option lists applications known to cause boot failure on target. Based on your requirement, add applications or remove existing applications whose boot services you do not want to disable during the conversion.

  4. Save your settings and exit the page.